We had eavestroughs and one exterior wall of our house painted. The meeting for the estimate was scheduled very quickly and the estimate was provided at that meeting.
The cost came in quite a bit higher than we had anticipated but we went ahead anyway as we were impressed with the professionalism and honesty of the owner. We were also very concerned about our new roof and felt that due care would be taken to ensure that there would not be any damage to the roof.
The painting crew reflected the professionalism and respectfulness that we think CertaPro wants to portray - no noisy radios (even though this was an exterior job), no request to use our washrooms (which surprised us) and in one instance, asked if they could use one of our ladders that was in the garage (many trades would just have helped themselves without asking!). We were also pleased that the team leader was on-site quite a bit of the time but the crew got on with the work reqardless.
We are very pleased with the quality of the work, the professionalism of the whole team and the level of communications. A concern that may become an issue was raised to the owner's attention and was dealt with, rather than being brushed aside.
With the work completed, we definitely think we made the right choice.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Riby & Steve. We are pleased that you feel you made the right choice hiring CertaPro Painters. We value your feedback and look forward to working on your next painting project.