Am Group Of Companies

Windows & Doors Installation & Service
London ON N6L 1A4
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HomeStars  >  Roofing in Collingwood  >  Am Group Of Companies  >  Misrepresentation
Joe in Guelph
Joe in Guelph
1 review Guelph, ON
0/10

Misrepresentation

Misrepresentation happening with AM Roofing. Below I will quote a statement right off the AM roofing website under the heading "About"

At AM Roofing Solutions, we only employ skilled tradespeople who are certified to do their job. All of our crew members are full-time, trained and certified employees.

This is inaccurate as they outsource their work to subcontractors. And these subcontractors are not employees of AM Roofing.

The websites statement should clearly indicate the practice of outsourcing and use of subcontractors for the Installs. Let's be transparent and upfront, tell your customers that their roof will be installed by one of the many subcontractors in their surrounding area and not by AM Roofing. Be honest and tell potential customers that AM Roofing acts like a broker or middle man and connects people who need new roofs with people who actually install them.

My neighborhood has had 3 new roof installs over the past couple of weeks all by AM Roofing and after talking with all 3 roofing crews my theory has been confirmed. AM Roofing outsourced all three jobs including my own new roof which was installed on June 14. All 3 jobs were given to different subcontractors. The crew that did my roof supplied me with their own business card of their roofing business and clearly indicated that they occasionally do work for AM Roofing also.

This is why I feel they are misrepresenting themselves because at no time during the sales pitch or anywhere on the website was I informed about the practice of outsourcing or the use of subcontractors. I was lead to believe that the roofing crews were indeed full time AM Roofing employees.

And when I brought my concern forward they denied any practice of outsourcing and use of subcontractors. They indeed tried their best to convince me that the 3 crews were indeed full time employees.

Its time they stop denying whats so obvious.
I would not recommend this company to anyone.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Joe. At AM Roofing Solutions we employ full time installers, every single installer is trained in a classroom before installing a roof for a client. Every employee has WSIB and liability insurance, and we offer the best workmanship warranties in the industry.