I bought a new home and had to put in a AC unit. I did my research and had a wide range of quotes from $1700 to $5000. I decided to go with Craig, because of the reviews on this site as well as a lot of people in my neighborhood had went with him. His quote, was also not he lowest or the highest.
The process of getting the installation booked was quite smooth and I am thankful that Craig was able to fit me in with a few days notice! He saved me as I needed the unit in as I was having a party the very next day. My house went from 28 degrees to 18 degrees in one night...my guest truly appreciated the cool air :)
The installation was very smooth as well. My installer was Nick and I can't remember who his assistant was. But they were both very professional and Nick spent the time to answer all of my questions, and I had QUESTIONS! He also walked me through ways to run my AC unit more effectively.
All in All I am satisfied with the service I have received so far. Though it really has only been a few days since my A/C unit has been installed.
I am hoping that the service I have received so far will continue over the years...especially if I require service on my unit.