- Approximate cost of services:
- $850.00
This entry did not meet HomeStars review criteria.
sheers for the living room windows
Vertical blinds for the office
Hi Chona, thank you for your feedback. We are happy that you are satisfied with your purchase and our services
This entry did not meet HomeStars review criteria.
blinds for patio door and bedroom
Thanks Sandy for your review as we appreciate the testimonial.
Unfortunately, this job did not go as planned. Our process consists of the sales reps always taking rough measurements first in order to provide a price. In NO way do we use their measurements as they are not accurate. The second step is the installer ALWAYS takes the final measurements so we can process the order with the proper sizes. Like everything sometimes there are human mistakes made and unfortunately, we had one on this job. Nonetheless we made sure to first figure out what the issue was and then take the proper actions to fix it. In this case we had to order a new blind. There was a delay on the owners end to grant us access to the unit to re-measure (which there was no charge for as it was our mistake). The corrections of these issues were paid for by Condo Blinds, as it was our mistake, and the new blind was ordered. 2 weeks after the installer went to measure the windows where the owner originally wanted blinds, the owner than wanted additional windows covered and therefore the installer had to go back to measure those windows, which obviously takes time and the costs money, hence the extra $100 charge for the NEW additional blinds order. All of this had caused the job to be delayed as well as multiple changes in decisions by the owner. Condo Blinds consciously accepts the fault for the mis-measurement, which happens every now and then, but nonetheless we rectified it as quickly as possible. In the end the client’s order was unfortunately delayed, triggered by both parties, but the end result of the blinds was beautiful as always. We do our best to satisfy all our clients, however sometimes no matter how much you accommodate some people are never happy.