- Approximate cost of services:
- $9,000.00
- Company Response
Hello Roman, thank you for your business and we appreciate and want to address all of your concerns. We are a professional and reliable company and are willing to rectify any issues you may have had. We apologize if you had any difficulty communicating with our customer service department, but we do intend to assist you with your grievances. Your sales representative has already visited your home to take pictures of the work that was completed and we will be sending out a service person shortly to fix the weatherstripping and pin holes. As these are very minor issues they should be fixed very quickly, just a matter of assessing and scheduling our service department. If you experienced any delay it is only because the issues were reported about a month after installation and this is our busiest time of the year. Giving our company a 1 out of 10 review is not a fair assessment of our service as you were initially very pleased with the overall work and product. Please consider changing your review score to a more realistic value according to the work we have done and service we have provided. Thank you and let us know if there is anything else we can do for you.