Platinum

Fire & Water Damage Restoration
AB T2J 3V1
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19%

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Reviews for Platinum

Average customer rating:
4 10 (8 reviews)

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graymo12
graymo12
1 review Calgary, AB

First Review

0/10

disaster cleanup after Calgary flood

Other people I spoke to paid between $2000 & $5000 for similar service. They didn't give me a written estimate, but verbally quoted me $4-5000. They removed 1/2 of wall in entire basement, only 3 rooms flooded, ruined carpet upstairs & wouldn't pay to clean (which didn't remove stains)or replace carpet, took antique dressers and hope chest and other items -these items were NOT damaged nor were they in the dumpster used for hauling damaged items. They promised me a cdrom with pictures of everything they packed up and everything that was damaged & thrown into the dumpster - I never received this cd although I asked several times _ I guess they knew they couldn't explain the missing items, better to just ignore me. They suggested I get an estimate for the cost of replacing the carpet, then they finally sent a very aggressive person out to measure carpet for replacement, who refused to give me an estimate of cost for comparison to the estimate I got - he said he was instructed not to, then no one from Platinum would not return phone calls or respond to letters - they just disappeared!

Approximate cost of services:
$16,000.00
What could this company do to improve their services?
they could try having a better work ethic and maybe, a little honesty!
Any advice to offer fellow homeowners facing a similar project?
DO NOT call Platinum
1 of 1 people found this review helpful.
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More about Platinum

We are a full service company for mold remediation, asbestos abatement, water damage restoration, sewage backflow cleanup and complete repair and rebuild after any cleanup
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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