- Approximate cost of services:
- $226.00
- Company Response
Thanks for the great response. Mike
Thanks for the great response. Mike
Thank you for taking the time to let us know how pleased you are with our service.
Sincerely
Mike
This entry did not meet HomeStars review criteria.
RC did have extra areas cleaned , a bedroom was larger that we were told plus she also had deodorizing added for all the areas cleaned then she added the taxable amount to make it look on this review like a larger amount was charged . When someone says would you like the areas guarded and you say yes thank you and you guard them please don't blame the company , their only doing what you requested. even after all this we adjusted the bill for you , you write a review not thanking us for working things out for you. the final bill was only $495
I spoke to this customer who contacted us ( 6 months ) after the job was complete. Since the customer only paid to have the ducts cleaned and not the furnace I tried to explain the process of DUCT cleaning. The rod they are speaking of is not the suction, it is a high pressure air wand to force the dust and debris down to the vacuum which is connected to the main trunk of the supply right by the furnace. The filter of the furnace collected black dirt after the new furnace was installed. When installing a new furnace you bang the vents to add the new connection from the furnace to the supply and in doing so can loosen the soil , by the way half a year ago when we cleaned their ductwork they didn't have the furnace area cleaned. We service thousands of customers yearly and strive to satisfy them all, re cleaning any areas customers feel could be cleaner. This is very rare occurance. Since it has been so long since the job was done we normally can't guarantee years for the vents to stay clean but I offered to do another cleaning for half of our already low price. Please be aware of companies that call from other countries and offer super cheap prices . lol There is a segment on marketplace about their service and upselling . Mike
Thank you for taking the time to write your review . too many times people only think of writing if things didn't go as good as they hoped . Thanks again Mike
Thank you so much for your kind words. We look forward to servicing you again in the future.
Mike