Hi John,
Thank you for your feedback and bringing this to our attention. It is our goal to make it a positive experience for all our clients however, there are several steps that need to be taken in order to complete a project upon signing a contract. This involves applying for microFIT, completing an onsite assessment, designing your system, getting approvals and permits from engineers and submitting paperwork to your local distribution company. Approvals from the IESO alone can take up to 8 weeks. Once Grasshopper receives an approval we have six months to complete your project. It is our intention and in everyone’s best interest, to complete your project quickly and safely; however due to unexpected constraints there can be delays. All our technicians are trained and licensed for the responsibilities they are assigned and if requested documentation can be provided.
Please contact our Client Care team at 1-866-310-1575 - Ext. 100 should you have any questions or require further clarity. Thank you.
Thank you for the review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!
Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!
Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!
Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!
They installed the solar panels on our roof .
Thank you for the positive review. We are happy to hear that you were pleased with your installation. We appreciate you choosing Grasshopper Solar and more importantly your continued support in making Ontario’s power generation clean and affordable!