Alma Windows And Doors

Windows & Doors Installation & Service
Vaughan ON L4L 8A8
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83%

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Reviews for Alma Windows And Doors

Average customer rating:
9.5 10 (277 reviews)

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babyalligator in Scarborough
babyalligator in Scarborough
1 review Scarborough, ON
1/10

3 windows and back door replacement

The installer did not put up tarps around our property, but instead smashed out old wood (lead-painted) window frames and back door frame and threw the debris all over our property. Our property is now totally contaminated with lead.

The window installation itself was done well and the windows are good quality. However, the door was installed crookedly and it rubs on one corner. You can clearly see if you stand in front of it that there is a larger gap at the top than at the bottom. Dummies.

As if it couldn't get any worse, near the end when putting the aluminum fascia over the threshold of the door the guy made a wrong cut. Instead of replacing the piece with a new one, he cut another, smaller piece of aluminum and just screwed it on like a patch. The fascia isn't even level, and the caulking has already come apart because he tried to use it as glue. It looks horrible, and is getting worse the more we step on the threshold. (Edit: after 10 phone calls and a threatening message, they came back and made it slightly less awful. It is still shoddy workmanship though).

I would not recommend this company. The gross disregard for our property, poor customer service and lack of attention to detail give these guys a THUMBS DOWN.

Approximate cost of services:
$1,800.00
3 of 3 people found this review helpful.
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Company Response

Dear Valued Customers,
We are pleased to announce that effective July 2011 ALMA Windows and Doors has relocated to a new address and operated under new management and ownership.
We are offering all our customers lifetime warranty on the products installed by ALMA Windows and Doors and would like to take this opportunity to offer you our services if required.

We look forward to serving you.

Sincerely,
Customer Relationship Manager
ALMA Windows and Doors

birthmount and Danforth
birthmount and Danforth
1 review ,

First Review

6/10

doors

What the promo guy said on the day of the estimation, and the product on the installation day is not anywhere close. Called the manager, he told me to call on Monday so, he could see if he had that product which we specifically asked for when the day of the aggrement. Called him and told the lady at the desk the situation but, I haven't got any phone call. It been a couple of weeks now.
what a service eh? he got his $ so, not worried about the customer satisfaction.

Approximate cost of services:
$3,700.00
1 of 1 people found this review helpful.
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Company Response

Dear Valued Customers,
We are pleased to announce that effective July 2011 ALMA Windows and Doors has relocated to a new address and operated under new management and ownership.
We are offering all our customers lifetime warranty on the products installed by ALMA Windows and Doors and would like to take this opportunity to offer you our services if required.
We look forward to serving you.
Sincerely,
Customer Relationship Manager
ALMA Windows and Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alma Windows And Doors

Alma Windows and Doors is devoted to providing the Greater Toronto Area with quality products and installation services. Our factory direct windows and doors are locally manufactured, ensuring quality and keeping prices competitive. From our free estimates to professional installation, our commitment to your satisfaction is a top priority. We ...
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