Alma Windows And Doors

Windows & Doors Installation & Service
Vaughan ON L4L 8A8
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83%

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Reviews by rating (past 12 months)

Reviews for Alma Windows And Doors

Average customer rating:
9.5 10 (277 reviews)

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machado.1961
machado.1961
1 review Toronto, ON
10/10

Door

Had our front door replaced with Alma Windows and doors. Very nice work and would recommend anyone.

Approximate cost of services:
$8,500.00
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Company Response

Thank you for your business and your kind words. We look forward to working with you in the future or assisting any of your family and friends.

MJP49 in Oakville
MJP49 in Oakville
2 reviews Oakville, ON
8/10

Front door purchase and install

Sept 1 update: Received a call from their manager and apparently the firm moved location and had issues with the phone company. He updated the issue with the glass that was reordered and promised a follow up by the end of August. I did get an update yesterday and all going well, all should be done by the end of next week. The timely follow up has improved my opinion of Alma and if it gets installed next week it will improve again. The true test of customer service is not when things go smoothly but when things get off track. So far, I'm seeing a firm that does care about its reputation and quality.

August - Door seems of good quality but problems with the glass have not been resolved after 2 visits and too many calls to count.
No call backs despite promises to replace the front door glass.
If you're lucky and all goes well, you get a decent product but if you have after install problems, good luck getting it fixed.
I could not recommend this firm due to the poor service.

Review has 1 previous version
Approximate cost of services:
$4,000.00
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Company Response

Hello Marcel, We apologize for the for the delay on the glass. After we installed your door we were in a process of moving factory/showroom. We are sorry it took slightly longer then anticipated. We are very happy the issue is now resolved and the correct glass is installed. once again we apologize for the inconvenience that this has caused you.

Best Regards,
Alma Team

Dina M. in Markham
Dina M. in Markham
2 reviews Markham, ON
10/10

Front Entry Door Installation

In June of 2017 we visited Alma Windows and Doors and we dealt with Alex. From the outset he knew exactly what were looking for as far as door design, features and cost. The installers were punctual, professional and their craftsmanship reflects in the finished product. We are extremely pleased with the end result and would highly recommend Alma Windows and Doors. A few weeks ago I accidentally scratched this beautiful door;I was mortified. I called Alma customer service and explained what had occurred. They sent someone over to repair the gauge. I am very pleased with the outcome.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Dina,
Thank you very much, we appreciate your feedback.
If you require anything else in the future, we're just a phone call away!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Door Renevation

We got excellent service, they did a very good job at installing my front doors. I would 100% recommend this company if you're looking into buying new doors or windows.

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for the kind words.

Private User
Private User
Private User reviews Whitby, ON
10/10

Entry Door

Alma Windows and Doors is by far one of the most exemplary companies I have had the pleasure of doing business with. We arrived at their showroom one Saturday afternoon on a whim and unannounced, but Dmitrij welcomed us with professionalism, warmth, and decent humour. ^_^ He was honest, courteous and had genuine suggestions on suitability and necessity. Our quote blew our minds! With such competitive pricing, one could speculate that quality might be sacrificed, but not with this company! The installation was sheer perfection! The installers were in a league of their own. They were punctual, kind, and a pleasure to be around. They were efficient, meticulous and tidy. I didn't want to see them go. I have no complaints about the service from beginning to end. We have the best entry door door on the block, and the neighbours and passerby's are pestering us with compliments endlessly. Thank you guys so very much! xo

Approximate cost of services:
$0.00
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Company Response

Hello Kym, Thank you very much for the kind review. It was our pleasure working with you!

ana
ana
1 review Caledon, ON
10/10

Front door

The two gentlemen that came and did our front door were professional and made us feel comfortable. They were quick with their installation and cleaned up when they were done. We are very happy with the overall service provided from beginning to end and absolutely love our new door!

Thank you!

Approximate cost of services:
$3,200.00
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Company Response

Thank you Ana!

gtaylor10
gtaylor10
1 review Halton Hills, ON
10/10

Front door replacement

A great experience from start to finish. Very professional team, quality product and competitive pricing, would definitely use their services again.

Approximate cost of services:
$3,350.00
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Company Response

Thank you very much for the awesome review!

Skippy
Skippy
1 review Oshawa, ON
9/10

Front Entrance Door

Door quality is very good, installation was done within a short time frame, was good with no issues. The price was unmatched, with no pressure sales, good follow up and payment was very easy (Credit Card)
Would use again, and recommend.
Warranty and product quality long term is unknown.....

Approximate cost of services:
$2,250.00
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Company Response

Thank you very much! we appreciate the recommendation. The product quality long term is outstanding and if you have any issues everything is under warranty.

akimebell
akimebell
1 review Toronto, ON
10/10

Replacement of windows

I replaced all my windows in my home. The installer Igor was great and finished the job to my complete satisfaction. I would like to thank Alex for the wonderful service.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the review and your business. Please let us know if we can help you in the future.

art
art
1 review Richmond Hill, ON
10/10

Front door replacement

Very happy with the service and the installation. I will gladly refer alma doors to all my friends and family.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your review and for your much appreciated business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alma Windows And Doors

Alma Windows and Doors is devoted to providing the Greater Toronto Area with quality products and installation services. Our factory direct windows and doors are locally manufactured, ensuring quality and keeping prices competitive. From our free estimates to professional installation, our commitment to your satisfaction is a top priority. We ...
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