True North Underpinning

I can not say enough good things about working with Daniel and his team from True North. I picked them because of how thorough, honest and patient Daniel was during my quote process- I trusted him immediately. But I had no idea how great the rest of his crew would be! It was pretty much the same team for the whole project and they were awesome- quiet, clean, funny- I loved having them around! Keith (the foreman I think?) brought dog treats in an ongoing attempt to convince our dog they should be friends which was very sweet. They even went in and out of the basement through the window (which is a feat in and of itself) to minimize disruption and dirt in the house, so really, aside from the first day were never upstairs! This really minimized the dust and disturbance (see above re: dog with attitude). The work was done on time, and they did a fantastic job. They also worked closely with my re-finishing contractor to coordinate and solve problems as needed (they do work together already and I got the refinisher's name from Daniel) which was an added bonus. It meant when they discovered weird things in the basement (as often happens when you renovate), I could make better decisions about what I wanted done with them in a coordinated, planned way that would make sense when the refinishing happened. My basement ceilings are 8 feet and dry as a bone and I am thrilled at how un-stressful an otherwise stressful project was. I could not recommend True North more highly!

After replacing my century-old staircase with a much safer longer staircase but with less headroom. As a result, a load bearing joist was replaced by an I-beam in the basement in order to increase headroom. Daniel and his great crew from True North Underpinning did a great job, cleaned workspace and maintained constant, effective communication during the project.

True North Underpinning was amazing to work with!! These guys are on time, in budget, and so great at what they do. Daniel (owner) was so kind and easy to work with. He just feels trustworthy and reliable from the moment you meet him. The team was clean and tidy every day, worked quickly and did an incredible job ! Would recommend to anyone. They go above and beyond to make sure you’re happy !!

True North just completed underpinning on our 1920's home and they did an excellent job. The service was professional, quick, and of great quality. The crew was responsive to any questions and they worked extremely efficiently. Dan and Josh were excellent on the management side of things, and answered all of my annoying questions. The cost was very competitive compared to other quotes I received.

We couldn’t be happier with our decision to use True North Underpinning to lower and extend our basement. Daniel was amazing to work with – he was knowledgeable, transparent, trustworthy, reliable, and so helpful. The crew was professional, friendly, hard working, and very considerate. Despite our small property and semi-detached house, the crew was able to manage with minimal disruption to our lives (even while working from home) and kept the site as tidy as possible. The crew was so great we were actually sad to say goodbye! We’re so happy with the experience, and would strongly recommend True North to anyone considering underpinning their home.

We hired Daniel and his team to underpin our semi detached home in North Toronto and it was the best decision we made for our basement renovation. Throughout the whole process Daniel was transparent, friendly and very professional. The project manager Josh and the entire crew were extremely reliable and great at what they did. Even in the hottest summer days, they showed up, worked hard and did it all with a positive attitude. The project was done on time, on budget and exceeded our expectations!
We would recommend True North to whoever is considering making big changes to their basement.

Hands down the best experience with a reno we’ve ever had - and it was by far the most complex. The crew was amazing, friendly, and professional. Our neighbours also loved the crew and agreed that we are sad to see them go. That last statement alone should tell you how much we liked them… who is sad that a job is done?!?

Daniel, Josh, Aubrey and the rest of the True North crew are extremely professional and excellent at what they do. Everything was thoroughly explained to us throughout the job and we felt extremely comfortable with the expertise of the team on our project. Any issues that popped up as the result of difficult terrain or working on an older home were met with well thought out solutions. Can't recommend this team enough!

We worked with True North for our underpin in spring of 2021. Daniel and his team were professional and organized. They kept us up to date on anything that came up during the project. We would recommend them to others looking to underpin.

True North Underpinning are phenomenal. Their quality of work and knowledge of this specialized field is the best in the city without question. In addition to their skillset the whole team is very friendly and professional - from the owner Daniel, who is always available, right down to the on-site team we had of Josh, Aubrey and Keith who were available to answer any questions we had and kept a tidy and well organized worksite. They were on schedule and hardly impacted our lives as we lived and worked from home during the underpinning process. Our project was roughly 750sqft and we finished our basement with underfloor heating and concrete floor which we are having polished this month. When our project was complete we were truly sad to say bye to the team they were so lovely!