Westmount Heating

Heating & Air Conditioning
Port Coquitlam BC V3B 0M3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Westmount Heating

Average customer rating:
10 10 (233 reviews)

Sort by

Gary
Gary
4 reviews Coquitlam, BC
10/10

Gas furnace problem

It has been more than a month since Laurenzo came and fix my furnace. Everything works fine since then so I am writing the review now. (you got to give it sometime to make sure everything works properly) Laurenzo and Westmount Heating are as great as everyone else described in here. Professional, detailed, friendly and reasonable price.

My gas furnace was not turning on, and since it is a bit aged, (about 10 years) I was ready to open my wallet and spend a fortune on it. Upon Laurenzo's arrival, he quickly check around the furnace and locate the problem in 5 minutes. He patiently explain the problem to me and recommended to apply fix to it for now and wait for the rebate season to replace for new one which can save me hundreds of dollars! After he fix the furnace, he also spent time to look around my house to provide suggestion on how to make the heating process more efficient and so on.

Strongly recommended for anyone who need a service. The only problem you might have is to get an appointment with them!

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you kindly for your review of our work. We were happy to get your furnace going and look forward to being of service in the future.

The Westmount Team : )

Mr D in
Mr D in
2 reviews Port Coquitlam, BC
10/10

Furnace installation

My furnace stopped working recently just before our major cold spell. Laurenzo (or his brother) came out 3 times over 4 days (including Sunday) to try to repair it but in the end, we decided to replace it. They came out first thing Monday morning and replaced my furnace with a new Lennox as they wanted to make sure we had heat in the house. The service Westmount provides is absolutely amazing. Laurenzo is so good to deal with. I should also mention that when they say they will be there at a certain time, they always show up. Thanks so much for all that you did for us.

Approximate cost of services:
$3,675.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We were glad to be able to help! Thank you for taking the time to write a review of your experience with us :)

Eric in Coquitlam
Eric in Coquitlam
6 reviews Coquitlam, BC
10/10

Furnace Repair

With our furnace not turning on with the first chill of the year, at a recommendation from Duct Dudes I contacted Westmount Heating. They were able to come our quickly (3 days) and accommodate my scheduled day off. Merj (spelling?) was able to identify the issue quickly, get the part and return not to long after and repair the furnace.

Subsequent to this, the furnace was not working again (due to no fault of the repair, it was a separate issue). This was a few days ago when the temperature was dropping and today it was -8! Suffice to say, with a couple calls Merj carved out some time and came very quickly to attend to the furnace. It is working with his repair to the new part, and we can't say how happy we are that he was able to get us much needed heat!

Thank you!!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for the review Eric. Mirch was happy to get your heat going and we look forward to helping with any heating/cooling needs in the future.

Francis
Francis
2 reviews Vancouver, BC
10/10

Radiant floor heating repair

I would recommend WestMount to all my friends. Kim did a fantastic job and was so friendly and also went out of her way to ensure that my heating system was serviced today inspite of a very busy schedule. Mirch was here exactly within 45 minutes as scheduled and he did a fantastic job. Knew exactly what was required with no additional asks/ changes like other companies. good job and thanks to you both.

Approximate cost of services:
$290.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review Francis. We were glad to be able to fit you in on short notice and get your home warm again!

Zane H.
Zane H.
3 reviews New Westminster, BC
10/10

Furnace replacement

Recently had Westmount Heating out to replace our furnace. These guys are top shelf. They went above and beyond on all levels for us. They fit us in very quickly to get the work done, they were on time, professional, courteous and worked with me every step of the way to provide a superb product that looks and works great. There were several quirky things from the previous installation that they quickly identified, provided solutions too and corrected. I don't think there is a better choice available in the lower mainland than Westmount heating. I highly recommend the company and will be using them again in the future.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Zane, thank you for such a nice review. It was great to meet you and we look forward to being of service in the future.

Janice from North Vancouver
Janice from North Vancouver
2 reviews North Vancouver, BC
10/10

New Furnace

Needed a new furnace as ours finally died after 30 years. Laurenzo was prompt, courteous, clean, honest. Although there are lots of choices in furnaces he helped by reducing the choices to 2.
After the install he cleaned up. Explained how to operate the thermostat and when to have check ups.
The furnace choice is excellent especially by keeping the noise down.
Hopefully we the furnace will out live us by lasting another 30 years.

Approximate cost of services:
$4,400.00
Was this review helpful?
Company Response

Thank you for taking the time to write a review of our work Janice. We are very glad to hear you are happy with your new furnace.

KH from Vancouver
KH from Vancouver
3 reviews Vancouver, BC
10/10

New Furnace

I needed a new high efficiency furnace, so I did my research, and I got five quotes. I asked Westmount for a quote based on it's many positive reviews. Lorenzo came out to my house promptly, and he impressed as knowing his stuff and being a can do kind of guy, so I went with his company. He and his brother came on time and did a great job. They were friendly, helpful, and easy to get a hold of. The furnace works great, and we had no trouble during the inspection. I would happily recommend Westmount to anyone looking for a new furnace.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for putting your trust in us and for sharing your experience. It makes us very happy to hear that our customers are happy!

Paul in Coquitlam
Paul in Coquitlam
4 reviews Coquitlam, BC
10/10

Furnace Replacement

Laurenzo came for a free quote, and explained to me how he will be doing a job in very detailed manner. And, on the day of the job, he came with his crew on time, and did all the work professionally. Kim was a great communicator over email, too.

The new furnace works great, very quiet, too. I am happy.

I highly recommend to people who want to replace old furnace.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Paul, we're glad to hear you are pleased with our work and with your new furnace. Thank you for taking the time to write a review.

Susan
Susan
4 reviews Vancouver, BC
10/10

Furnance Venting

I called Westmount Heating after reading the excellent reviews on HomeStars as we were in desperate need of having the venting from our furnace corrected from a previous contractor who had not installed it to code. I am so glad we did! From my calls to Kim in the office, the free written estimate from Laurenzo and the work performed by Mirch & Laurenzo to correct the furnace venting, we feel truly blessed to have found a Heating Company that we can trust! Going forward, Westmount Heating will be one we call for any of our furnace/hot water tank needs. Thank you so much for helping us and providing such caring, professional & excellent service!

Approximate cost of services:
$625.00
Was this review helpful?
Company Response

Hello Susan, we were glad to be able to help out with your venting and look forward to being of service in the future.

Paul
Paul
3 reviews Vancouver, BC
10/10

Boiler consult and maintenance

Contacted Westmount for an opinion on a tankless boiler for my new home. Received honest and practical advice during an in home assessment free of charge. Decided to use Westmount for ongoing maintenance of HVAC equipment. Find them to be very professional, genuine and trustworthy in their work. Would highly recommend.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Your review is appreciated. Thank you Paul!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Westmount Heating

Westmount Heating is a fully licenced and bonded company specializing in all types of heating systems, installation and servicing from small reno's to new construction. We are your trusted Heat Pump specialists and are HPCN registered.

We are dedicated to offering the best prices and best service possible to our customers.

Serving Lower Mainland, Fraser Valley and now Kelowna and surrounding areas.

CATEGORIES
Heating & Air Conditioning and Solar Panels
PRODUCTS
Boilers and furnaces, hot water tanks, hot water heater, air conditioning, thermostats, heat pumps, gas lines
SERVICES
Boiler installation and repair, furnace installation and repair, hot water tank installation, hot water tank repair, tankless hot water installation, air conditioning installation and repair, heat pump installation, gas line installation
BRANDS
Bosch, Lennox, American Standard, Bradford White, Navien, Viessmann.
SPECIALITIES
Heat Pump Installation Custom, High-Efficiency Heating Systems Boiler Repair/Installation
WEBSITE
http://westmountheating.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Credit, Cheque, Etransfer, Financing Now Available!
LICENSES
Class "A" Gasfitters, "B" Gasfitters, Gas Contractor License
MEMBERSHIPS
A+ on BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.