Aire One (Aire One) Heating & Cooling

Booked a preventative maintenance appointment for our furnace/air conditioner and only have excellent things to say. Our technician Thomas was professional, courteous, and approachable. Will definitely recommend this service to anyone... and the price was very reasonable. Thanks for such great service today!

Completely unprepared inexperienced installers. 3 guys 11 hours and very poor work quality. Sales rep would not return my calls. They brought outside contractors in from Toronto and during negotiations I specifically stated, NO outside contractors.

Moe and Gur proficiently and quickly installed a bonding wire for my furnace. They were polite and friendly; they did the work very professionally.

Steven and pat did an amazing job on our ac system thank you very much.

Purchased a furnace and central air unit , I have had to have a technician come out to service the central air unit every year. I even had to have another company come out to fill due to a slow leak. 400 dollar cost twice previously due to unavailability. Tried to rectify before the warranty was up and still have not had the issue rectified. Brand new unit has been a great disappointment.

Preet and Evert did the excellent job . I am so happy with their work. I recommend air one heating and cooling .

Editing my previous review as I had a conflict with the refund. Adding 3 more stars as Rhea from management was kind enough to listen to the issue in detail and went above and beyond to proceed with the refund. Thank you Rhea!

We wanted to take advantage of the federal rebate for a hybrid heat pump/furnace as our furnace was on its last legs. Grant came in to do maintenance on our furnace initially and confirmed that it was to our benefit to do it sooner rather than later. I

One week later, Perry and Adam came in to do the install and were exceptionally professional, friendly, and efficient from start to finish. I felt like we were well taken care of and I'm so glad we made the choice to go with Aire One West. I highly recommend them if you need a new install!

Last Friday evening at 8 pm Jan 19 I contacted Justin a sales associate for Aire One KW for advice on a Furnace issue I was having. I gave Justin all the details and asked for his advice. Saturday Morning he called me with 3 options.One replace a defective part knowing that my 17 year old system could last at best another few years. Two replace the furnace which he gave me a very good quote on after investigating online. Three put in a Heat Pump System taking advantage of the government rebate which covered close to 50 Percent of the total cost. I chose option 3. At no time did he try to push any of the 3 as he knew I was doing my own due diligence on the options presented. As promised he had the installers come in Monday morning and start the installation. Justin said it could take 1 or 2 days to finish the project depending on the complexity of the install. Tariq and Wahid the installers were on time and exceptionally polite and respectful in how how they treated my home. Of course I asked all sorts of questions and they answered each one very carefully with a great deal of patience. As usual there were all sorts of issues which came up which meant it would take 2 days to do the job properly. They were very meticulous in how they installed the project and pointed out options for placement of the various pieces in my home. Not once did they try to up sell me on anything and there was no suggestion of increasing the costs even though there were extras that had to be done. They finished in 2 days cleaned up the entire area perfectly and instructed me on how to run the system using my phone. Being 71 I am not a computer or I phone wizard so their patience in teaching me was greatly appreciated. Thank you to AIRE ONE KW for making this a pleasant experience with no HICCUPS . Jerry Schramek

I have done the duct cleaning on my house on August as it was recommended by their rep and now when I started the heating the air is full of dust blowing from the ducting. I changed the filter monthly with a filter recommended by their technician. I am very disappointed with the job done. There was only one technician which finished the job, as he pretended, in 1.5 hour on a 4000 sq Ft house.