Solda Pools

Your company is exceptionally professional and will be strongly recommended. Frank is amazing....he does what he says..... And this is priceless......thanks again for being so reliable and professional.
Thanks,
David

I'll start by saying Solda pools is one of the most reputable companies for pool installations. Their workmanship is five stars and they do everything with top quality. If something they do fails to meet your expectations they will fix it. Using them will give you peace of mind as they have been around for decades and their family business is beginning to be run by the next generation so they are most likely to be around for a long time to come. That's hard to find in any company. However this peace of mind comes with a steep price- a very big one! They gave me a quote and were very upfront with it. However for a company that does as many pools as Solda they weren't forthcoming with exactly how much landscaping and the opening/closings and maintenance would cost. This company is at least 30% higher than what you could pay for an installation and 2-3 times more than the other companies I called for its maintenance fees. I decide to go with them at least for the installation for peace of mind and so had high expectations for them. I'd give then a B taking all into consideration. There were cigarette butts and Tim Horton's coffee cups left on the premises which they cleaned up promptly when I asked them to but not before. On many occasions they didn't get back to me on Emails or phone-calls for weeks and I had to be persistent and diligent with phoning them which delayed the project many times. They don't work well with others and prefer to wait until any other contractors are done before starting the next step which is fine however when they are late in completing a task they also do not take other contractors into consideration also delaying our project on a couple of occasions. Their responses seemed to be vague as they explained their work load was quite high with the number of pool projects they had on the go. You are dealing with so many different people that sometimes the message got lost in the shuffle and they seemed to pass the buck to someone else in regards to what was suppose to have been done and even when I was taking my vacation so wouldn't be around to answer any questions wasn't noted. This was mentioned to them from the start of the project and numerous times in the weeks prior to my departure. Everyone that worked for them was very nice but some of them didn't speak English so it got frustrating at times when you were leaving for work and couldn't get messages to the right person. Their communication was lacking when I went to pick the color of boulders I wanted for the backyard which to this day doesn't make sense to me as they are buried and only the tops to most them could be seen and we actually had discussions about the layers on the sides being the reason I chose them at the site. Perhaps showing a 3D version when planning would be something they could improve on. They budgeted for a certain amount of sodding which I signed off on and then more than doubled it and fixed issues with my neighbour's without my consent and then billed me for it. They told me the pool would be filled by my hose and then got a water truck at the last minute without notifying me that I would have to take care of the payment. They took care of it after I made a fuss and paid them at a later date but the stress of this didn't have to be there. They emailed me stating my electrical inspection passed with a couple of warnings when it had been failed because of access issues and then a faulty breaker. Even now I have to climb over my pumps to turn off the panel. They are planning to fit platforms over the pumps which has not been done to this date. I have concerns that it will be done however it won't be until I persist that it does. Finally the water heater they installed could not be used until my meter was upgraded but they did not inform me of this until their gas guy came by so we couldn't use the pool for another 6 weeks which pushed us into late September before we could the pool in the colder weather. With all projects there is always going to be issues that arise and Solda did their best with accommodating my wishes however for the price charged for their services I do not think any major issue should arise. Again the company is trustworthy but you are paying for it. Good luck in your choice and I hope this was helpful.

We just want to express our gratitude to all the Solda team for a job well done. Every member of your team was courteous and polite and dedicated to delivering the best product possible. When challenges arose, as they always do, a solution was discussed with us so we were always kept in the loop. And, we were obviously thrilled our project was completed ahead of time and looks just beautiful (can't wait to get to the painting and planting this spring).

Happy Thanksgiving to the whole Solda Pools family.

Cheers,
Cindy & Chris, Toronto, 2013

A bit surprised no one has written about this company to date. Quoting was great, delivery of pool and all outstanding issues, great. Left the job site very clean every day. You could drive by the house every day and not even know the pool is being built. Very well managed project. You pay a bit more, but seeing the execution of how they work. I know why. Only real issue is after services. IE opening of pool. Stuff breaks i get it, but not bringing the right tools = stripped bolts. That part I can't really figure out why show up with tools that don't work? At any rate pool looks great and they stand behind what they do. 100%. If you are getting a pool you should at least contact this company.

Where do we begin?? Love it, Love it, Love it, we couldn’t be happier with the way our backyard turned out. Solda has truly exceeded all our expectations and has created a true paradise for us to enjoy for many years to come.

From your administration, pool installers, labourers, and landscaping staff, they continued to impress everyday with how professional, courteous and punctual they were. It would be our absolute pleasure to recommend Solda to our family and friends. I have attached some pictures that we have taken throughout the summer.


Many thanks again! From our family to yours, Happy Holidays.


Curtis, Antonietta and Ryan

Hey, Peter,
Well all I can say is wow. The final product looks amazing and just like Frank, you and John said you treated our project like it was your own and it showed, Many people have commented on the quality of everything but the biggest wow factor has come from your concrete work (the exposed aggregate is a hit)…you told me so, glad I listened to you. The advice on the retaining wall was also the right choice.
We are so glad we chose Solda, and have enjoyed the pool so much already.
Again, thanks for the work, I’ve already recommended you to a number of folks, hopefully they will book with you. We would be happy to speak to anyone and act as a reference for your work…but I know you don’t need it.
Take care,
Basso family.

From start to finish Solda Pools informed us of the entire process and took us seamlessly through each phase of a project of this size.

We love our pool and look forward to opening it up every year. This past year we completed the landscaping which is beautiful.

As well as the exemplary work done consistently by Solda Pools, we enjoy their maintenance services which are equally excellent and always reliable. I am a business owner myself, and I am always impressed at how well this company is organized and run.

Thank you all at Solda Pools for your beautiful work and your continued excellent service.

We would very highly recommend Solda Pools if you want excellent quality, expertise, service, and reliability!

Our pool/spa was installed in 1988 by Solda Pools in a very timely fashion and quality.

Since then, we have used Solda Pools exclusively for all of our pool and spa service needs including yearly openings and closings.

Due to the original excellent quality of our pool and equipment, our service needs have thankfully been minimal considering the 20+ years we have had the pool.

All Solda staff, including the office, on-site crew and service management have always been courteous, quick to respond, efficient, and have offered high quality that has been cost competitive.

They take care in ensuring we are always pleased with their service.

To this day, we are very pleased that we chose Solda and will continue using them for all our future needs.

We highly recommend using the Service Team from Solda.

Doug, 2009
North York

I want to thank the Solda staff for the tremendous and extremely successful work you did on our pool project. After having more that six pool companies come by to give us their opinion, I can honestly say that Solda Pools was the first pool company that sat down and took the time to listen to us, as to what we were looking for.

It is a credit to the principals of Solda Pools that they have such high caliber employees. From the Owners, Managers and workers, the lines of communication were clear from the beginning and we always knew that Frank & Peter were only a phone call away.
You kept the construction site safe and clean and helped bring our design ideas to life. We look forward to a full summer of pool use this year.
We highly recommend your company to others in the market for a pool and once again, thank you for being such a great company to work with!

Peter & Dina,
Richmond Hill

To the "Solda Crew"

Thank you for doing a fantastic job.

It was a real pleasure working with your various teams. At no time through the process did we feel other than we were the most important customers in your world. We were always accorded endless patience and consulted constantly. As each stage progressed our opinions were sought and confirmation that we were happy with the outcome.

The fact that our pool ended up being a Gold Award Winner was just the icing on the cake. It is indeed rare that a company actually exceeds its advertised standards.

Congratulations. We will recommend your company to anyone interested in building a pool.

Norman & Sharron
Toronto