Barry of Alfa Aire is very customer-service oriented and was great to deal with. They installed a new a/c unit and a new furnace for us quickly and without any issues. All applicable government rebates were applied for on our behalf, and it was a pleasure to deal with their staff when the rebates were being processed and we needed to supply additional info. They were there for us to help out. We got all rebates that were promised.
Later on, we called them with an issue with our a/c, and a technician was almost immediately available. Turned out fuses were blown, and he actually went and purchased and installed new ones. Great service!