Dr. Antenna

A WONDERFUL EXPERIENCE! NEW ORILLIA COMPANY (WHOSE NAME IM NOT ALLOWED TO MENTION IN THIS REVIEW)
This company provided extremely prompt, highly professional, service at a very fair price. The technician drove all the way from Orillia (in cottage traffic) to my house just north of Newmarket. He tightened 4 wing nuts holding my new antenna to the mast it was improperly mounted on. This work was necessitated by the horrible experience described below.

AN UNBELIEVABLY HORRIBLE EXPERIENCE! DR ANTENNA
Last September, I hired Dr. Antenna to remove a damaged antenna and rotor from my existing tower and install a new antenna and pre-amp. The total cost was $841.85. On November 7th, I emailed Dr. Antenna to advise that the antenna had rotated nearly 180 degrees and was now pointing north instead of south. Dr. Antenna responded that he would be in the area that week to correct the problem (likely loose bolts his helpers had missed). I wrote him again on November 15th. He never showed. Winter arrived so I waited until spring to remind him of my warranty claim. I wrote him on May 13th and received another promise that he failed to honour. All told, since May 13th, Ive written Dr. Antenna 5 times to get my antenna fixed. I finally told him I would find someone else and look to him to cover the costs, whatever they were. On June 1st, he responded: I dont think you have the time or the energy to take me to small claims court for this so its probably best if I just come and do it. Having heard nothing further, I hired the new Orillia company. They fixed my antenna on June 12th.

Note to Dr. Antenna: I took the George Brown College Paralegal course shortly after I retired. I have the time, knowledge and energy to pursue this as a matter of principle. Your business ethics are atrocious!

If you need help getting your Starlink Internet setup and working in a heavily forested area, Dr. Antenna is the company for you!

I live in a heavily forested area and unfortunately could just not get enough line of slight to the sky in order to properly setup my Starlink Internet.

My first option was to start taking down trees, but i wanted to avoid this as much as possible. The only other option was a tower that could get above the tree line. The solution to my problem? Dr. Antenna!

I would strongly recommend anyone in a similar situation consider working with the team from Dr. Antenna. For the following reasons:
- Incredibly easy to work with team
- Took all of my concerns into account
- Effective communicators
- Professional installation in under one day
- NO Starlink disconnects whatsoever

Dr. Antenna is clearly a professional and I would recommend this business to anyone who needs help with Starlink or help to put up a very tall tower.

A side note - two young apprentices joined in on the install. It was nice to see Dr. Antenna training the next generation. There was no yelling or frustration from Dr. Antenna - just sound coaching and mentoring.

Great service. I called on a Monday, Chris came that evening to assess the job and gave a fair quote. Scheduled work for that same Wednesday and arrived despite inclement weather. Fast and efficient work, cleaned site before leaving. All round pleasant experience. Thank you.

Dr. Antenna came and removed an old antenna, careful to not interfere with the surrounding cables and made the job look easy. He was straight forward and simple with the pricing, flexible on timing and clean in the job. Everything you would need.

Dr Antenna came to my house with only a couple days delay went on the roof and uncovered the cause for my outage.
He was super helpful and stuck around long enough to get both TVs working with 35 channels. Very informative and helpful plus reasonable at the price.
Definitely recommend

We hired Dr. Antenna back in 2019. Though the job got done for the price set out from the start, they damaged our eaves and the siding of our neighbours house while removing the satellite. When asked about the damage they were dishonest and told me “it was like that before” and “if we had done it there would be pieces of siding on the ground”. I later found pieces of the broken siding and our neighbour confirmed it had not been like that previously. We then had to spend more money for the repairs. But what upset me most was not owning up to their mistake and trying to convince me I was wrong. Would not recommend.

Dr Anttena and his wife came for , taking my old antenna out , very fast , professional and friendly , they did their work very good , I was satisfied and recommend their service .
Shirin

We already had an antenna, but the channels were always cutting out. It was in a precarious location so I wanted a new antenna in a safer location.
Dr. Antenna was able to fix our existing antenna (broken cable) and permanently fixed it in place so it will no longer be an issue (losing channels). He didn’t try to upsell me by saying that we needed a new antenna. I found him pleasant to work with, and reasonably priced. I would recommend him to someone if they asked. Great job Dr. Antenna!

Chris was great! Very prompt, professional, clean. Clearly he does this a lot, I was worried the antenna removal was going to be much harder but he made it look easy. He even helped out our neighbour while he was here. Thank you!

Dr Antenna removed a rusty old eyesore of a large antenna. Wish I hadn't put it off for so long and had called them sooner. Great job, very prompt and responsive.