I came upon the HomeStars site looking for a recommendation for a company that could do dryer and furnace vent cleaning. I was impressed (and somewhat sceptical) at the ratings that Jason received for his work with DuctDudes. I couldn’t believe that all of his reviews were so glowing. Nevertheless, I thought I'd give him a try as I had a dryer vent that was not working efficiently, and the furnace needed a service as well.
I can tell you that the reviews Jason receives are 100% on the mark. Jason is professional, courteous and extremely diligent and focused on getting his work done. The dryer vent problem turned out to be wet lint coupled with 2 x 90 degree turns before it got to the exhaust on the roof, which was extremely tricky to clean and rectify. What really impressed me about Jason was his never-give-up attitude, he was determined not to let this problem stump him and he worked for hours to clean out the offending material. He took the time to show me what was going on with the equipment he had and suggested a way forward so that it didn’t happen again. After the problem with the dryer the furnace vents were much more straightforward.
I’ve worked with many trades and Jason is up there with the best of them. He is polite, is relentlessfly focused on getting the job done, and even makes a point of cleaning up afterwards, made more impressive because it was a Sunday and I know he wasn’t feeling well from earlier in the week. A note about the proper tools – Jason has the right set of equipment for doing this work, and more to the point, knows how to use it properly. His value for money is exceptional – my wife and mother in law (who lives with us) immediately noticed the marked improvement in the dryer operation. Thanks Jason for all your help, it was a pleasure working with you.
Nari