Offered a "special" price by phone and charged full price
Having used Property Stars last year, I received a call offering me a special price to have my lawn aeration done again. Lawn aeration is not an aesthetic task - you pay someone to dig holes in the ground - nothing more. So the cheaper the offer the better and this seemed cheap. The guy showed up when I wasn't home, did the work and left an invoice for $20 more than quoted.
I just got off the call with Kayla from the Head Offic and all she would do is quote me the price I paid last year and tell me there is nothing they could do because that's what I paid last year.
I hate the bait and switch tactic of this company and will never do business with them again.
- Approximate cost of services:
- $60.00
- Company Response
Thank you for your review. Canadian Property Stars honours our previous customers by renewing their services at the same price as years prior. After your conversation with our representative we were under the impression that we came to an agreement when reducing the invoice. If this was not the case, please don't hesitate to contract us at services@canadianpropertystars.com