My carpets in my living and dining room, as well as an area carpet, were soiled with pet stains. I was able to obtain an appointment for carpet cleaning quickly, just 2 days later. I was emailed a work order that clearly detailed the cost and preparations before and after the service. All communication with Devon & Alec was professional, friendly, timely and courteous. Alec arrived on time and cleaned the carpets thoroughly, and thankfully the stains were gone. Afterwards we put on the plastic booties he provided, so that we can observe the final results together. I highly recommend Green & Spotless for your carpet cleaning needs, and will definitely use this service again.