The Mold Guy, Mold Detection & Removal

Just wanted to let you know what a pleasure it was to deal with your company. Ross was quick to come out and give us an estimate on the work to be done, and as his estimate was competitively priced, we quickly decided on trusting him with the job. The day of removal Phil and his crew worked diligently and were completely professional and efficient, finishing the removal and clean up in a matter of hours. Would highly recommend Ross and his company to anyone with any mold issues or concerns as his professionalism and honest approach and his crew's work ethic was unsurpassed, as far as achieving peace of mind in these matters. Thank you for the great work.

Well worth the cost of the estimate. I was not forced into any work, in fact, Ross explained that my mold issues were superficial and I didn't need to expense the money on an overhaul. Ross is very polite and accurate with his feedback.

Our leaky roof led to mold growth that was discovered after the emergency response crews came and removed the affected areas of drywall. They then told us that we had to take care of the mold so that they could continue with the repairs.
After looking through many companies and getting wildly variable quotes, we chose to go with Mold Guys. Kay was very friendly and helpful over the phone and Ross was the only guy that did a thorough inspection of the problem, instead of pointing at areas with a laser and constantly saying "that's mold". The visit was not free (150$) but it had a rebate option, which you will get, because after Ross comes at your house, you will choose them on top of any other company. His approach was much more honest and proper than all the other people that came in the house (a total of 5). He took the time to look in close detail and sure enough the problem was not as big as other "experts" suggested (they just wanted more work/$$$).

The work was done over a couple of days and despite a small delay in getting the spore counts to a level that would make the repair contractors unable to claim inability to commence work, the service that the Mold Guy offered us was very good. They were always available to talk on the phone and very prompt on e-mail correspondence, addressing any issues that we had.

If someone asks me about mold issues, Mold Guy will definitely be my recommendation.

I was initially horrified to find mold growing on shoes and clothing in some closets and was in a state that would have been easy for Ross to exploit. Not only did he calm me down, but advised me not to spend more money than necessary and to trust in the remediation process. After remediation, the spore count is at a very low amount and Ross had me put in a couple dehumidifiers to keep the moisture level low enough to prevent future growth. Ross and Kay are both engaging, genuine, friendly people who inspire confidence and trust and who play by the rulebook. I've heard horrible things about some of their competition, in terms of commitment to service and concern for the client. Save yourself a headache and heartache and go with the Mold Guy. I guarantee you won't regret that decision. Thanks guys!

Knowledgeable, reliable, efficient, and available when you need them. After getting the run around from other companies, The Mold Guy had us booked and the units assessed within three days. They provided information regarding the concern and recommended remediation directly following the inspection. The quote was provided the next day, remediation booked in advance within two weeks of inspection and the price was better than other companies that quoted the job. Ross and Kay have been a pleasure to work with and are knowledgeable about working with condominiums. I highly recommend them and will use them again.

i cant thank you guys enough for what you did for us Kay was so helpful Ross was very professional and helpful he give us great tips . and Lucas did a great job in removing the mold from the attic don't look for anyone else just call the mold guys thanks again Kay for everything..

Just a quick note to tell you how pleased we were with your services. From the first phone call to the finished product - very professional. The guys were well versed in the subject and were quick, efficient and neat, they left the work site clean. Your services exceeded our expectation. Our family thanks you all for your excellant cleanup efforts. I would be happy to recommend your services to others. Thanks again

Customer service was excellent. I received detailed information prior to the service and a call the day before to confirm the time. The team was on time, friendly and efficient. Thank you!

Very professional, excellent communication, and solid post cleaning report leaving me comfortable on a job well done. Only complaint is the before pictures were very poor as the flash was concentrated on a beam leaving the rest of the picture dark and difficult to see the dirty area's. That said the after pictures were done right. Overall very satisfied.

My daughter suffers from a mold allergy and I'm heavily pregnant. We live in a 130 year old house which has had many quite serious mold infestations (the toxic black stuff) and required tens of thousands of dollars of remediation (and further reconstruction) work. How I WISH I'd known about Ross years ago. After opening up a piece of drywall in the ceiling of my daughters' room yesterday for an unrelated reason and finding black and pink mold (and old plaster and lathe, insulation and all that goes into a house like ours over the decades) we panicked. Luckily I thought of looking on homestars and came across Ross. I called Kay this morning and within a few hours, Ross was at our house reassuring us that the entire ceiling and everything in it (a very messy and $$ job) did not need to come down. He advised us on how to clear it up ourselves and though I wanted air testing etc he explained why that was not necessary. Because it was my daughters' room in particular and she has medical issues and I was clearly panicked I would have been THE easiest target (and it's very likely that I have been in the past) - Ross could have very easily sold me on a full gut of the ceiling or even the room. I am so relieved!! After undergoing so many renovations in our house and rarely finding a trustworthy expert I KNOW that I will use Ross from now on when mold rears its ugly head (and it surely will in this place). I unreservedly recommend him - do yourself a favor before getting caught up with other companies who will take you for a bundle, do call The Mold Guy.