The Mold Guy, Mold Detection & Removal

Thank you to the team @ The Mold Guy for carrying out an efficient, effective and honest service in removing mold spots that was discovered in my basement. Kay - the voice behind the phone - was quite polite, gentle and patient with me, thanks for that. Phil who did the initial inspection, was honest with my inquiries and answered his cell whenever I'd call. Thanks. Matt, who did the actual remediation, did a kick-ass job in removing the mold in a tidy and professional manner, with awesome clean cuts in the drywall too. The service was provided in a timely manner as well - a few days wait - and they were able to accommodate the initial inspection the day after I called. I also appreciated how I was sent formal documentation after the service was performed such as 'before and after' pics and a certificate to say what service was performed.

I guess if there's one con out of all this it's that there would of been a service charge had I paid with my credit card. If you folks can have that changed for your future customers then that would be great

An all around great experience and I will call them with any future mold remediation requirements. Thanks!

Congratulations to everyone at The Mold Guy who got our remediation done in a timely, efficient and friendly manner. Special thanks to Phil and his team for their careful and tidy work and excellent explanations.

Highly professional. Cost as indicated on initial Quote. No surprises. Excellent results. Full certificate provided.

The Mold Guy, Matt, was professional, patient, took the time to answer all of my questions and reassuring about our situation regarding mold in our basement. I highly recommend this company.

Very professional and courteous. Showed up on time and did a great job. I highly recommend this company.

We were informed rather late in the planning stage (a month before starting our reno) that a mold and asbestos check would need to be undertaken.

I called three companies and The Mold Guy was in taking a sample before the other two options even returned my call!

Got the results and lab certificate in no time

The Mold Guy was a pleasure to work with. They were quick, fairly priced, and took great care of me and my property. Thank you!

I had a dishwasher leak over some months. I needed to ensure that there was no mould. This company answered the phone promptly. They explained the possibilities clearly. Kate, heard I was anxious, and got someone to fit me in. Phillip was very professional. They rushed my results and confirmed that I did not have mould. To me, it was money well spent.

We had an issue with a lingering smell in our house and contacted The Mold Guy. They had someone sent out within 24 hours and conducted an air quality test on all levels of our house. During the test, they also did an inspection and gave tips on problem areas and what we could do to ensure our house was as mold unfriendly as possible. The technician Matt was super informative, helpful and efficient. He answered all our questions and we left the inspection with peace of mind. We also received the air quality test results within 24 hours of the test - so efficient!

From the time I made the call to the completion of the work and documents, my experience was excellent. A huge thank you to Kay for taking all my calls and answering my questions in such a knowledgeable and friendly manner! I highly recommend The Mold Guy!