Lancaster Custom Cabinets & Closets Inc.

Kitchen & Bathroom - Cabinets & Design
Vaughan ON L6A 4P5
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HomeStars
Kitchen & Bathroom - Cabinets & Design
Lancaster Custom Cabinets & Closets Inc.
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87%

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Reviews by rating (past 12 months)

Reviews for Lancaster Custom Cabinets & Closets Inc.

Average customer rating:
9.4 10 (78 reviews)

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Ivana Garito IMID in Concord
Ivana Garito IMID in Concord
1 review Vaughan, ON
10/10

Multiple Kitchens and cabinetry

I have been working with Lancaster Cabinetry for the past five years and have been extremely happy with their work. They are professional and understand my need for precision as a designer. They are on time with schedule and are well priced.
I recommend them to all my clients and friends!

Approximate cost of services:
$500,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Caledon, ON
9/10

Master Walk-in closet

Kendra, our design consultant, created a functional and space maximizing walk-in closet that has completely transformed our space. She was patient, creative and offered ideas to save on cost. Sof, the installer, was on time, neat and even filled the holes we left from removing our old closet at no charge. We went with the most basic quality they offer due to our budget being tight, so I am hoping it will stand the test of time and continue to look as good it does now.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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fdestefano
fdestefano
2 reviews Oakville, ON
10/10

Home Office Wall Unit

Debbie Brown and the team at Lancaster Customs are true experts. They said attention to details that I didn't even think of. True professionals who listen to your needs and then implement a perfect design for my needs and beyond. Thank you Debbie so much...and we can't wait to meet again on the next project!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Christine from Caledon
Christine from Caledon
2 reviews Caledon, ON
10/10

Pantry and Home Office Installation

We recently had our pantry/home office organization system installed by Lancaster. Dino's attention to detail is fantastic. His designs utilized all the available space in the room and the outcome was a beautiful room that not only is esthetically pleasing but is also super functional! We are so happy to have so much useful storage in the space. There's no need to use the pocket door installed to keep prying eyes out. We keep the door wide open now to show off the space! Thank you Lancaster! We would highly recommend Dino & the rest of the Lancaster crew for any home organization needs you may have.

Approximate cost of services:
$5,000.00
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Ann and Rob Clarke from Paramus
Ann and Rob Clarke from Paramus
1 review Paramus, NJ
10/10

Closets, mudroom and laundry

I contacted Debbie 6 weeks ago to consult, design and install 8 custom closets, one large mudroom including a 12' bench area with hooks/cubbies for my four children and gorgeous laundry room cabinetry before we moved into our newly renovated home last Saturday. Debbie and her team did a fabulous job from start to finish. I was comfortable using Lancaster right from the start and feel grateful to them for their quality of work, customization and prompt attention to my need to have everything installed on time. Debbie, thank-you, thank-you, thank-you!!!

Approximate cost of services:
$16,775.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Karen from Aurora
Karen from Aurora
1 review Aurora, ON
10/10

custom kitchen

My husband and I downsized from a large house and we needed to rework the kitchen space in our new condo. After reading reviews on HomeStars, I decided to contact Ralph from Lancaster and I am so pleased that we chose his company to build our gorgeous new kitchen. Dealing with Ralph and his team from start to finish was an enjoyable experience. Ralph guided us through all of the options available, oversaw the entire project and his installers were friendly, professional and respectful. We had three quotations and dollar-for-dollar the quality and workmanship was far superior than the other two quotes. If are reading my review chances are you are looking for a custom kitchen company....do yourself a favour and contact Ralph for a consultation...trust me, you won't be disappointed!

Approximate cost of services:
$45,000.00
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Susan from Toronto
Susan from Toronto
3 reviews Toronto, ON
3/10

Closet Organizers

I contacted this company because of the very positive reviews on HomeStars. Dino's designs were great. However, the installation was very poorly done. The company was apologetic and responsive, however I am still left with unfortunately installed and over-repaired closets. I am extremely disappointed.

Approximate cost of services:
$2,500.00
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Company Response

Susan, we appreciate your time to leave us a review.

It must be stated that Lancaster would never leave a client disappointed or with product that is "over-repaired". We did service the project, and if the expectations on your end were different than the end result, we would have addressed those issues. I personally offered a 2nd service call (which was never granted) to fix any concerns using a third-party repair service.
We take pride in our work, and we thrive in making our clients happy. Lancaster offers a 10-year warranty on their products and a 1-year installation warranty. Our customers are always the forefront of our business, as many of the reviews left on Home Stars reflect their satisfaction with Lancaster.
The 3-star review is quite surprising and disappointing on our end, seeing that the product you received was excellent....the design, as you mentioned was great...however, the installation wasn't to your liking.
In any case, we hope you enjoy the closet organizers, and wish you all the best - Dino, Lancaster Custom Cabinets & Closets Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lancaster Custom Cabinets & Closets Inc.

Lancaster Custom Cabinets & Closets has been servicing the greater GTA and surrounding areas with its custom cabinetry and closets since 2008. With its family-oriented values and importance in customer service - Lancaster truly provides service and quality from start to finish. Their award-winning design team can create any cabinetry ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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