Watermart

Watermart did a great job for me again this year. They gave me a call to remind me I was due for service, were on time, used surgical gloves and food-grade peroxide to make sure my system was clean and then didn't leave any mess. The technician was also a friendly guy. This is one of the few service companies I deal with that I know are going to be truly professional. Highly recommended.

Watermart has been supplying our RO systems and servicing our system in Toronto for about 15 years. I can say without reservation that their their management, staff, technicians, the products they sell, and the service they provide are absolutely top of the line. We have had second residences in several other Canadian cities as well, and as they were too far from Toronto, I have had to have other companies provide service....none of which have had the level of expertise, professionalism, and reliability of Watermart. I have noted that of all the companies we have used, Watermart is the only one whose service technicians wear latex gloves, clean out the filter housings, and disinfect the system with food grade hydogen peroxide to ensure that everything is kept sanitary and safe. When we have had service done on our systems outside of Toronto by other companies, I actually have to tell them what procedures to follow to make sure that bacteria is not introduced to the system.
Although we call Dave, the owner, "the Guru of Reverse Osmosis systems," everyone who works at Watermart is extremely knowledgable and helpful. Thank you, Ken, for a great service call this week. And many thanks to Hugh for all his help troubleshooting over the phone our filter change for our Ottawa R.O. system.

We have been with WaterMart for about year and a half and we are incredibly happy with the water filtration and water softener system they provided. But most of all, we are very happy with excellent customer service. Dave replied instantly when the water softener needed to be serviced. He was very professional and efficient, arrived on time, and pleasant to deal with. Unbeatable customer service! THANK YOU VERY MUCH DAVE!

We have used watermart services for the past 4 years at our home.

The first service was having a water softener and chemical filter installed in our basement because my children have sensitive skin (eczema).

Once the water in our house was filtered, their skin conditions became MUCH better to manage... even when my wife and I come out of the shower, our skin feels "extra smooth" if that makes any sense... amazing product!

The second time was recently (2019) we installed a drinking filter by our kitchen sink.

Installation was super quick and the technician was REALLY professional.

Overall, 10/10 for this company ... they have really stepped up their game!

Thanks and I would not hesitate to recommend them to friends !

We contracted with Watermart to do maintenance of the water filter as well as replace the faucet. They provided excellent, friendly and knowledgeable service! The service was prompt and excellently executed.

Dave, the technician who serviced our water purification was excellent. he was pleasant to deal with, efficient, tidy and considerate. He arrived to do the work within the prescribed time frame. Totally pleased with this service.

I can only highly recommend Dave and his company whom we have been with for many years. We started out working with him and his father-in-law who is a very specialized toxicologist, assuring us that our water was always clean and free of anything that could contaminate us. The service is always been top quality, they are pleasant and easy to deal with. They always arrive on time and contact us annually when our filters need replacement. We have been contacted by other filter companies but we would never dream of changing, there is no complication, no agenda, no hidden costs. Thank you Dave and your team for continuing to give us top quality, clean water and great service.

The annual service for the Reverse Osmosis system in my home was competed yesterday. The technician, Ron, arrived promptly on time and completed the work in about 45 minutes. He left the work site clean and tidy, provided me instructions on how to flush the system and was able to e-mail my invoice from his tablet. BOTTOM LINE; a very profession operation. I was very satisfied.

Ron was very friendly and professional. He was also very knowledgeable. We love our new water filter and the water tastes fresh! We should have gotten this sooner. Thank you Watermart.

Great company. very reliable. the technician came exactly on time without delays. He was very professional and the work needed was done fast. I would recommend Watermart to anyone who's looking to install water filters.