Aquatech Basement Waterproofing

Andrew at aqua tech was a pleasure to deal with from start finish, guys were on time clean respectful of our property, the most important thing about this guys from start to finish we weren't pressure in doing anything extra except what was necessary. Thanks guys.

We have had localized dampness in our basement for several years, but no obvious flooding, or visible points of water entry. We had our eavestroughs repaired, and downspout re-directed. We wanted to renovate our home, but were worried about future water entry. We contacted several companies which were highly rated on HomeStars. The first one wanted to charge an estimate fee to cover the cost of their initial visit. While we have no objection to compensating someone for their time, if a waterproofer charges for estimates, that tells us that they don't actually get many of the waterproofing contracts, and should be avoided at all costs. The next told us that our basement had never been waterproofed (it had - as evidenced by the black membrane over our benched walls) and that we were to call him once the demolition crew (which we would have to find ourselves, since he didn't know who to recommend) had ripped out our finished basement. His rough estimate was that our job would end up costing us $70,000 plus (including demo, waterproofing and restoration).

Dominic came to take a look at our basement at the end of a long work day. He was extremely honest with us, and said that he wasn't sure what was causing the water seepage (as our basement is currently dry). He advised us to remove the stained carpets, and just wait. Then, if we see any water, to call him, and he would be right over. We believe him, and we respect his honesty. The man is in the business of waterproofing basements, and he may have been talking himself out of a 'sale'. We knew that in the end, we may, in fact, have to do an interior waterproofing, with a 'to the studs' gut. To us, it only made sense to approach things conservatively, and if you don't know the answer, say so.

We took Dominic's advice and waited about six months. Not a drop of water to be seen - anywhere. We completed our home renovations, and saved ourselves a lot of money, and needless headaches. Thank you Aqua Tech.

We have had water leaks in our deli store for past couple years. Since we haven't been using basement we did not bother fixing it until, we realized that the problem keeps getting worse. Andrew from Aqua Tech was recommended to us by our Realtor, and we are so glad we choose Aqua Tech over some other companies that were cheaper than this guys, but their reputation on homestars was nowhere near Aqua Tech. Thanks Guys

What sets this company apart from others is that they have MASTERED the art of customer service. Dominic (owner) gave a very full and complete explanation of the procedures involved with the job and pricing and also an accurate explanation of when the work would happen. Andrew (job supervisor) came to oversee the work and answered all our questions. The installers were very polite. This company could have easily taken advantage of us by asking for further waterproofing but they were very helpful in telling us what work was NOT necessary. Even the warranty paperwork is very clear and official. I am very happy that we cancelled the other company after reading the reviews for Aqua Tech and booking their services.

Thank you Andrew ( and Nick ) for the prompt response in prioritizing this follow - up request and for the extra effort at no additional cost. Thanks again .

The cold room under my front porch was letting in a significant amount of water after every rainfall. The waterproofing job was not your typical job, as the area of the leak was not easy to access and it was difficult to assess the right solution until the area was excavated. I had interviewed all sorts of tradespeople to get their opinion on how to solve the problem. Many seemed to oversimplify the issue and almost all others would be quick to offer an interior waterproofing solution without trying to understand or address the root cause of the water issue. When I met Domenic, I felt that he was the only person who was knowledgeable enough to understand the challenges of the job and explain to me how he would approach it based on all the various scenarios he would encounter once excavation started. Given that there was a lot of uncertainty in the job (until excavation started), I was a little bit nervous as to what was being addressed but Domenic assured me that I would have a dry basement and that whatever price was agreed upon, he would honor regardless of the work required to address the water issue. Domenic was good to his word, as when the job started, his team decided to waterproof an area which was much larger than what we had originally agreed upon, to ensure the issue was resolved. My family and I were very pleased with the results and we're very happy to finally have a basement that is no longer damp and musty. I will definitely look to Auqa Tech first for any future projects.

In a world where it is becoming increasingly difficult to trust anyone let alone the trades you can rely on Aqua tech to do a decent job and to treat the customer with the utmost honesty and respect – we both say, look no further than Aqua tech waterproofing. If Mike Holmes, the home improvement whiz and personality knew them - he himself would rate them as Very Satisfied. Thank you gentlemen!
Aspasia and George Souhleris, Scarborough, ON

We were so pleased with the quality of service. We had other waterproofing companies in for assessments & estimates. Andrew from Aqua Tech was knowledgable & reviewed our options with us fully. Once work commenced it was precisely as planned. Our basement is losing the musty odour & appears dry. We would recommend them highly!
B & K Toronto

After talking with a few other companies, went ahead with Aquatech. Job started and completed on time as per the work description outlined and thoroughly explained by Andrew. Once again, thanks.

What a pleasure! I never thought that I would be able to say that about an end-to-end waterproofing of my 125 year old downtown Toronto house, including excavation to the footings, parging, membrane, weeper, and sump pump installation. I could not be happier.

I am very picky. I work in an exacting, legally-regulated field and have very high standards for quality of work and for the people I deal with; It is unusual for me to find a contractor whose work I can be happy with.

When Dominic first came to the house to quote on the job, he was helpful and completely open and informative. It was clear that he knew his trade very well. He provided a reasonable quote. He was also a pleasure to deal with as a person.

The job, which was very large, began and then was completed exactly when Dominic said it would be. From start to finish, even when the whole one hundred or so feet of the house perimiter was excavated, Dominic and his crew demonstrated complete mastery of their trade, and were very careful and gentle in their work. My family and I were completely at ease and comfortable at every step of the way. The job site was properly secured at the end of each day. Dominic and his crew were always conscientious, helpful, reasonable and informative.

In a sea of mostly mediocre to occasionally competent contractors, Dominic is the rare superlative old-school gentleman who quotes a fair price, brings a first-class crew at the agreed time and date, then completes perfect work on schedule.

Aquatech provides a 25 year guarantee for his work, that is transferable to the next owner of the house. Dominic even prepared a sump pump rebate form for me to submit.

There were no surprises, no excuses. The basement is now completely dry and we could not be happier, and the price was right. As for the experience, it was completely pleasant, without a moment of anxiety.

Needless to say, I happily recommend Aquatech and if I ever need waterproofing in a future house, I will call Dominic.