Door Gallery Ltd.

Windows & Doors Installation & Service
Vaughan ON L4K 1H8
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64%

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Reviews by rating (past 12 months)

Reviews for Door Gallery Ltd.

Average customer rating:
7.5 10 (59 reviews)

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Private User
Private User
Private User reviews Brantford, ON
0/10

Entry doors.

We had contracted for four entry door systems. In appearance, the doors were good and the locking mechanisms were of good quality, however any potential for good operation were lost due to improper installation. We were left faced with numerous problems: locks do not engage; doors are not well aligned; drastic air leaks at every door; lock systems not properly insulated which causes them to freeze in winter; door handles loose; paint blistering up; etc.
We have tried to have the owner come to repair the issues for over a year without success. Several repair appointments were made and he failed to show up. Clearly the company, though it may have a good looking product, knows nothing about door and lock installation.
We are now faced with having to get someone else in to repair or replace these doors.

Approximate cost of services:
$12,500.00
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Company Response

Thank you for your comments. We are deeply sorry for any inconvenience. If you recall, the initial request for service was postponed because your husband was out of the country. That said, it has been too long so we respectfully request that you determine an acceptable date for us to go there and call us with that date. We will do what is necessary to make sure that you are 100% satisfied. You will be happy when we are finished!

Scott
Scott
14 reviews Brampton, ON
10/10

New fiberglass front entrance system

After a detailed search for a reputable door manufacturer in the GTA, I found Al from Door Gallery. Al was great to work with and flexible to provide the style & look my wife and I were striving for with our new home.

The new fiberglass entrance system he manufactured is simply stunning! The quality of the materials used are second to none. I would highly recommend Al if you're considering a new door (fiberglass or otherwise).

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Scott for the nice review and the high recommendation of our company as it means a lot to us. We will always work hard to meet any expectation like yours.

Mike from Simcoe County
Mike from Simcoe County
1 review , ON
10/10

Custom door

Al was recommended by my brother. I called and set up an appt , shortly after Al came all the way to innisfill to measure and estimate project. For us it was important to have a custom door that would reflect the scope of our renovations. We wanted something unique and modern looking.
The result was simply amazing. Not only does the door look amazing! It is the best door I have ever seen.
Great service, great communication.
Highly recommend the door gallery ltd.

Approximate cost of services:
$4,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you very much Mike for the nice review and the high recommendation of our company. We are extremely pleased with your satisfaction for the professional services provided to you.

Emilio from Vaughan
Emilio from Vaughan
1 review Vaughan, ON
10/10

replacement of front door

We had our front door replaced by Door Gallery. Al provided excellent serivce, the best price and quality of the door is outstanding. We were also very pleased with the installers who kept the work area very clean and removal of existing front door and installation of new door was completed in a very professional manner. Highly recommend Door Gallery. Thanks

Emilio and Lina

Approximate cost of services:
$3,600.00
1 of 1 people found this review helpful.
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Company Response

Thank you Emilio for the nice review and we are extremely pleased with your satisfaction of the front door service provided to you.

K in Markham
K in Markham
2 reviews Markham, ON
10/10

Front door

Al did a beautiful job with our front door. Great quality door which total transformed the front of our home. The installers were very professional and efficient from start to finish. Our door was installed even earlier than we expected which was great. I would definitely recommend this company.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for the nice review and we will always work hard to meet any expectation like yours.

Peter from Vaughan
Peter from Vaughan
1 review Thornhill, ON
10/10

Entrance Doors

Highest quality Canadian entrance doors.Our experience with Entry Doors was exceptional - on time, on budget, great quality and top notch installation! Nothing less than perfection would do for this install team! Worth every penny!!! They met all our expectations and I have no doubts that they will be my first chose in future.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Peter for the nice review as it means a lot our company. We are highly committed to meet any expectation like yours.

es from Sunderland
es from Sunderland
3 reviews Toronto, ON
0/10

entry door

This company is far from being high quality. The owner is more interested in making a buck than satisfying a customer.
We had to follow up inquiring when the door was going to be ready as it was beyond the estimation date. When the date for installation came, no one showed up. After several messages they finally sent someone out who installed the door incorrectly. Not to mention the finish was smeared and not enough stain was applied for a uniform finish. The door sweep was damaged and the handle did not function properly. Numerous follow up attempts to the office and owner were ignored or passed off by saying don't contact me after hours or before 10:00 am. Be forewarned. A huge waste of your valuable time and money. We are seeking legal action against this company.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your feedback and we are deeply sorry that you weren't pleased with the services provided from Door Gallery. Our goal is to treat all our customers with full respect and complete top-notch services. We will always work hard, professional, and carefully to meet all of our customers' needs.

Chris at Easy Access
Chris at Easy Access
3 reviews Vaughan, ON
10/10

New front door

Al came and quoted us two days after we called him. His price was extremely reasonable as we contacted a few companies prior. The door looks great, the lock is way more secure than our previous door. I would recommend him to my friends.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Chris for the great review. We are highly committed to meet any expectation like yours.

Tony Minkov from Woodbridge
Tony Minkov from Woodbridge
1 review Woodbridge, ON
10/10

Fibreglass front door

I had my front door installed two months ago. Al had his people install also a sliding patio door for us. I have not had any problems with either. The installer - Mohammed was very nice, clean and detail oriented. The product is great. We received timely and professional service. The price, from all the quotes we got from other competitors of the "Door Gallery", the best.
I would recommend Al to any of my friends. Great job!

Approximate cost of services:
$5,400.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much Tony for the great review and the high recommendation of our company as it means a lot to us. We are highly committed to meet any expectation like yours.

Asif
Asif
2 reviews Oakville, ON
0/10

Door

We had a front door installed in 2011. The paint is starting to peel from the outside. We have been trying to contact Door Gallery for a repair, but no response yet. If they come through, I will report it.

UPDATE NOV/2014. Al Krafman never came through. Our door is peeling worse than ever. He says it's a one year warranty on factory applied paint!!!!

Review has 1 previous version
Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Asif for your feedback and we are sorry that you weren't pleased with the services provided from Door Gallery. Our goal is to treat all our customers with full respect and complete top-notch services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Door Gallery Ltd.

DOOR GALLERY produces and distributes originally designed decorative glass and high-quality door systems. We have been complimenting front entrances across North America since 1994. Visit us at www. DoorGallery. ca
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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