Floors Direct North

Floor Retailers
Newmarket ON L3Y 7B3
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Floors Direct North
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Reviews for Floors Direct North

Average customer rating:
9.6 10 (236 reviews)

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PAUL BRODY
PAUL BRODY
14 reviews Markham, ON
10/10

Great Job

We were fortunate enough to stumble upon the Floors Direct North showroom in New Market, where the staff arranged for Ben to visit our home and provide a quote. If you are looking for a flooring contractor, look no further, as Floors Direct North is the best of the best. We just completed a 5000 s.f. home renovation, where we removed the existing carpet and installed wooden floors. From start to finish this company exceeded our expectations. Ben was extremely knowledgeable, helpful and provided excellent advise. Nothing was ever too much for him. His communication skills and professionalism through out was greatly appreciated. He is a perfect gentleman and it is obvious that he truly cares about his customers. His guidance and hands on approach was so helpful to us. Likewise, his team of installers, led by Tran, were top notch. At the end of the day the job was completed perfectly, on time and at a fair price. We cannot be more happy with the end result and we thank Ben and Floors Direct for all their efforts on our behalf.

Approximate cost of services:
$1.00
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Company Response

Paul, what an amazing review, thank you. Ben truly is knowledgeable and we are thrilled that you are so happy, especially with such a large renovation. Thank you again, and enjoy your "new look" home.

Kind regards

Jeannie

Silvia in Toronto
Silvia in Toronto
0 reviews Aurora, ON
10/10

Best Flooring Professionals Ever!

Jeannie was an absolute delight to work with throughout the project. She was knowledgeable, kind, compassionate and wanted only the best for us. She made us feel like we were her number one priority! The installer's Fraidoon, Khan and Javid did an excellent job installing the luxury vinyl floors in our condo. We love our new floors and are very thankful to Jeannie and her team.

Approximate cost of services:
$6,000.00
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Company Response

What a lovely review, thank you so much. You were just the loveliest people to work with and you made my job very easy. I do really appreciate the review.
The fact you love your floors so much makes me happy too. Thank you again and all the very best for the new year.

Kind regards

Jeannie

Galina from Richmond Hill
Galina from Richmond Hill
1 review Newmarket, ON
10/10

basement and bedroom renovation

great service. Martin and Jeannie are amazing claim specialists, and their crews are skilled and very professional

Approximate cost of services:
$0.00
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Company Response

Thanks for taking the time to review us. We really appreciate it. Have a wonderful Christmas

Kind regards

Jeannie

Phil & Jen in Toronto
Phil & Jen in Toronto
0 reviews Newmarket, ON
10/10

Basement redo

A big thank you goes out to Jeannie and Mohammad for helping us pick out and install the perfect flooring. Both Jeannie and her installer Fraidoon kept in constant communication during the entire install to ensure that everything went smoothly.
We couldnt be happier with the top level of service they provided.

Approximate cost of services:
$6,000.00
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Company Response

Thanks so much for the kind review. The crew you had are amazing and we are very happy you love our work and your floors. Have a wonderful Christmas.

Kind regards

Jeannie

bruce in Ajax
bruce in Ajax
0 reviews Ajax, ON
10/10

Just in time for Christmas

18 year old dingy broadloom and discolored kitchen tiles didn't cut it for Christmas this year. We went to Floors Direct North and met Mike, a very laid back but knowledgeable sales consultant. He showed us various options that would change the look and modernize our living, dining and kitchen areas. We chose a real wood laminate. Christmas was coming but the product was delivered on time and in one long day it was out with the old and in with the new. The installers couldn't be more efficient and careful with the existing walls and baseboard. We have already recommended this company to a few of our friends who are looking to modify their homes as well

Approximate cost of services:
$9,000.00
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Company Response

Hi Bruce, thank you for the review. You're right about Mike on every count, and he really does know his stuff. We are happy to have him with us. It's wonderful you are happy with your floors and that you got them in just in time for Christmas. Thanks again the review is very much appreciated.

Happy Holidays

Kind regards

Jeannie.

Private User
Private User
Private User reviews Barrie, ON
10/10

Highly recommended

Flooring North came highly recommended, this company did not disappoint. From helping match my new hardwood floors to my existing and recommending the wider blanks for a more upscale look. They worked with me , when i had to delay due to other construction delays but when the job was finished, my floors look amazing, and not to forget the installer who came early and left late, and worked neatly and very detailed.
i give Flooring North a 10/10

Approximate cost of services:
$12,000.00
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Company Response

Thank you for the review, and the great score, we really appreciate it. Thank you again we couldn' do it without great customers like yourself.

Kind regards,

Jeannie

Barb from East Gwillimbury
Barb from East Gwillimbury
4 reviews East Gwillimbury, ON
10/10

Post Fire Restoration

After a devastating fire in our home of over 44 years, we were delighted to be referred to Martin K and Jeannie S of Floors Direct North to guide us through the restoration process. They were both very familiar with the products available, and which products would be comparable to our original flooring. They helped us with carpet, sheet vinyl flooring and luxury vinyl tile. The installation of the various products was done on time and professionally, and we are extremely pleased with the results.
We would definitely recommend Martin and Jeannie at Floors Direct North for quality flooring, excellent advice, and a genuine interest in meeting our needs.
Sincerely, Bill and Barb Black

Approximate cost of services:
$20,000.00
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Company Response

Thanks you so much. Martin and I loved dealing with you guys. Martin went above and beyond as you know and was happy to do so for such wonderful people. We couldn't be more happy you are happy with your flooring and back in your gorgeous home. Thanks again Bill and Barb.

Kind regards

Jeannie

LaurieO
LaurieO
1 review Whitchurch Stouffville, ON
10/10

Flooring

So thankful to have the help of Jeannie at Floors Direct North, picking out flooring for my mothers house as well as my house, she was so knowledgeable on all types of flooring. Shoutout to Ben who came to both houses to provide quotes. Also a huge thank you to our wonderful installer Steve! He installed a beautiful click vinyl at my mom's house in one day and then the following week came and did my house with a glued down vinyl. Both jobs look fantastic! I highly recommend Floors Direct North. Support Local

Approximate cost of services:
$3,500.00
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Company Response

Hi Laurie, thank you so much for the review. It's really appreciated and you guys were so lovely to deal with. It was a pleasure working with you and your mom and I'm so glad you both love your floors.

Take care, and thank you again for my lovely surprise.

Kindest regards

Jeannie.

Marion in Toronto
Marion in Toronto
0 reviews Barrie, ON
10/10

Carpet Replacement and Installation; tile installation

Thank you to Jeannie, and her team Devin and Andre for their exceptional work. We were put in touch with Jeannie at Floors Direct North due to an insurance claim following a flood in our home. Jeannie was so very patient, and kind while we chose a new carpet and the tile. Devin and Andre are exceptionally skilled at carpet and tile installation and their workmanship demonstrates the pride they take in their work. Everything was completed on time, and to above my our expectations. What we thought was going to take 2 days to complete, Devin and Andre stayed to complete the work in one day. Could not be happier!

Approximate cost of services:
$16,000.00
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Company Response

awww, that's so nice, thank you. I'm going to pass your kind words on to Devon and Andre straight away too. They will be so happy. I'm very very glad you love your floors and the work we did. You were a delight to deal with. Thank you again.

Kind regards

Jeannie

Melissa in Newmarket
Melissa in Newmarket
0 reviews Newmarket, ON
10/10

Exactly what I was looking for! Great work

Jeannie, Carlos and his team at Floors Direct North did an amazing job with helping me find and install the perfect vinyl flooring (Cairo - Coretec) for our renovation. From the beginning it all went smoothly from booking to picking the vinyl to the day of installation. The installation was completed in less than 3 hours and done nicely. I was very happy with there efficiency, professionalism, cost and final product. 5 stars and I'll be a returning costumer!

Approximate cost of services:
$4,500.00
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Company Response

Thanks Melissa, I'm loving your floors too...jealous :) You and your contractor were amazing to deal with. So happy you are pleased. Thanks for the lovely review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Floors Direct North

We cover the whole of the GTA and beyond and carry most major brands of hardwood, laminate, carpet, tile and vinyl. We are also ICC (Insurance Claims Collaborative) registered for restoration of damaged floors.

Why not pop in to our showroom in Newmarket where you can see our collection first hand, along with current special offers, or visit www.floorsdirectnorth.ca

We offer a shop-at-home service, first-class customer care and a friendly smile. Our customers are important to us and whilst we aren't perfect, we try hard and pride ourselves on the care and attention we give to every project. Our installers are masters in their fields and you can rest assured you'll be very happy with the installation of your chosen flooring.

We also specialize in custom made stairs.

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, and Floor Laying & Refinishing
PRODUCTS
Hardwood, Engineered wood, Carpet (residential and commercial), Laminate, Luxury Vinyl Tile and Plank, Cork.
SERVICES
Installation, custom made stairs, shop-at-home service, cash and carry, Suppliers of transition, 1/4 round, doorstop and baseboards
BRANDS
Masland, HGTV products, Preverco, Shaw, Mohawk, Kane, Manninton, Shneir, Anderson, Tosca, Bruce, Goodfellow, Armstrong, Twelve Oaks, Laurention, Roxton, Beaulieu, Homerwood, Mohawk, Kraus, Masland, Godfrey Hurst, Vi-Floor, Tuftex, Richmond, Dixie Home/Lifestyles, Congoleum, Adura and many many more. Please check our website for a full list of suppliers
STYLES
Hardwood and engineered including hand-scraped, wire brushed, distressed and classic. Over 450 laminates to choose from. Hundreds of carpets including cut pile, berber, patterned and wool. Lots of new styles arriving constantly. Luxury Vinyl Tile and wood look plank.
SPECIALITIES
Custom Made Staircases and a shop-at-home service. We are also ICC registered supplying and installing flooring for insurance claims.
WEBSITE
https://www.floorsdirectnorth.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
12
RETURN POLICY
No returns after 1 month, no opened boxes. 35% restocking charge may apply. Some companies do not ac
PAYMENT METHOD
We take, Visa, Mastercard, Debit, cheque and cash.
MEMBERSHIPS
WSIB, Chamber of Commerce for Newmarket, Aurora and Markham Board of Trade
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All our work carries a one year warranty as well as the manufacturers guarantee.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.