1 review Toronto, ON Joined 2017/06/09

10/10

Basement Renovation review in Toronto

06/09/2017

The master plumber correctly identified, and resolved, a number of challenges in our asymmetrical basement and tricky shower stall. He installed both rough plumbing and tricky trim; and reconfigured drains and low pipes in the ceiling. You see what you are paying for.

He also fixed a botched installation of a sink, solved our laundry room drain problem and made an emergency repair to a ceiling pipe nicked by a lighting installer.

Tens months later, our basement is dry as a bone, and the kitchen, bathroom and laundry room water and drains run perfectly.

I did not expect such attention to detail, and patience in explaining the art and science, for the price we paid. If you think A-Z's quote is unreasonable, I suggest you have not researched enough.

Job Price

Approximate cost of services:: $3,200.00

Was this review helpful?

Company Response

Thank you for a wonderful review, Dennis!

As a Master Plumber, I have been challenging a lot of tricky and complicated plumbing and drain installations and repairs and I’m confident to fix it professionally with the lifetime warranty.

The plumbing and drain project in your basement was one of this kind and it was not a problem for me!

I am pleased that you were satisfied with my job, and are enjoying the dry and unwed basement.

Thank you again for your positive feedback helping other homeowners to choose the right company for their plumbing and drain projects.

Was a pleasure to work with you and looking forward to assist you in a future.

Best regards,

Master Plumber
Dmitry

More about A To Z Plumbing And Drain

A to Z Plumbing and Drain's specialty is installation of sump pumps and backwater valves, basement waterproofing, professional video camera inspection and repairs to your water, drain and sewage system at a reasonable, competitive price. I am Dmitry Monastirsky, certified and licensed Master Plumber, and the owner of the company. I invite you to check our reviews, and call us with your plumbing issue. A former engineer, I find solutions to complex plumbing problems that other plumbers either walk away from, or end up quoting you too much.

As clients of A to Z Plumbing and Drain often note, I take the burden of paperwork and permits off their shoulders, saving them frustration and time. Every member of my crew is experienced and efficient. They come on time, do superb job, and leave your home clean.

We get lifelong clients by being honest, clean, punctual, and doing quality work for a reasonable price. We spend time solving your problem, not bashing our competition. We use new technologies such as pipe burst technology to do the job efficiently, and pass the savings on to you. Our goal is to provide excellent service for our clients.
Are you skeptical about our average 10 out of 10 stars reviews? Some people think it is unattainable, but we are the living proof that it is possible. We get them by doing an excellent job, by over-delivering quality for a competitive price for each and every client.
Among hundreds of Toronto certified plumbers, we stand out by giving you our unconditional guarantee.

We guarantee that you get:

- $20 off your repairs if our plumber is not on time at your door

- One to 25 years warranty for the work we do in your home

- Clean service – Your carpets and floors stay as clean as they were before we arrived

- Honest pricing – we charge by the job, not by hour, and we do not charge mileage. Our prices are reasonable.

- Job done right the first time – We work fast and so that no rework is ever needed.

Please check our reviews, and give us a call!

CATEGORIES: Drain Services, Plumbing, and Waterproofing
PRODUCTS: backwater valve, sump pump, any other plumbing products
SERVICES: Backwater valve and sump pump installation, drain camera inspection, basement interior and exterior waterproofing, sewer cleaning, trenchless pipe repair with pipe burst technology and other plumbing services at a competitive price. Resolving complex plumbing problems is my forte.
STYLES: complex installations and repairs; assistance with city permits. I am an engineer with years of experience in oil and gas industry prior to founding this plumbing company. I run projects efficiently and effectively resolve issues that other plumbers may not be able or willing to.
SPECIALITIES: Backwater valve and sump pump install, diagnostic and resolution of complex plumbing problems, video camera inspection, basement waterproofing, plumbing rough-in, trenchless drain pipe repair, drain replacement
WEBSITE: http://www.a-to-zplumbing.com

YEAR ESTABLISHED: 2002
PAYMENT METHOD: Visa, Cash, Cheque
LICENSES: Certified Plumbers
LIABILITY INSURANCE: Yes
DIPLOMAS: Engineering, Plumbing
WORKERS COMPENSATION: Yes
BONDED: Yes
PROJECT RATE: fair rate
WRITTEN CONTRACT: Yes

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
10 10 (112 reviews)

Private User

Private User reviews Toronto, ON Joined 2017/06/28

Toilet repair and seal

Plumbing review in Toronto

06/28/2017

Reliable, trustworthy and dependable company i dealt with Marco & he has been fantastic and diligent in answering all my questions and satisfying my concerns. Would recommend this company anytime

Approximate cost of services:: $1.00

1 of 2 people found this review helpful.

Thank you for your positive review!

We are glad to hear that our plumber expert Marco provide excellent customer service and professional workmanship repeating the toilet but he left your place with helpful solutions and explanations for the future.

If any new plumbing issues will arise we would be more than happy to help!

Thank you again for the writing of this review.

Best regards,

A-to-Z Plumbing and Drain
Team

cbloemen

2 reviews Toronto, ON Joined 2017/06/14

Sump Pump and Battery Backup System

Waterproofing review in Toronto

06/16/2017

Dmitry was professional, prompt in his correspondence and provided excellent workmanship. Couldn't be happier and will definitely use him again!

Approximate cost of services:: $1,300.00

1 of 1 people found this review helpful.

Thank you so much for your positive review!
I’m glad to hear your satisfaction and a high valuation of the workmanship.
Will be happy to assist you if any plumbing or drain issue is arising.
Thanks again for the business.

Master Plumber,
Dmitry

Jennifer

7 reviews Mississauga, ON Joined 2015/12/14

Plumbing repairs

Plumbing review in Mississauga

06/10/2017

In a 40+ year old house, things get old, including shutoff valves. I needed my water main valve replaced, outdoor shutoff valve replaced, and outdoor tap (bib) replaced. Dimitry answered my call as soon as I phoned him and he was available for the job as soon as I could get the city out to shut off my water. What Dimitry quoted me is exactly what I paid (+tax). He said it was going to be a 4-5 hour job and it was just that: arrived on schedule and finished on schedule. Excellent service and workmanship backed by a one-year warranty. Would recommend Dimitry to anyone looking for those annoying, yet essential plumbing jobs that keep getting put off. Thank you, Dimitry!

Approximate cost of services:: $400.00

Company Response: You are very welcome, Jennifer!
Thank you for taking the time out of your day to write such a great review!
When it comes to my quotes, I always try to keep it accurate and reasonable.
At the end of my day, it is my objective to complete the job in a way that satisfied my customer.
Thank you again for trusting A to Z Plumbing & Drain with the handling of your issue.
Best regards,
Master Plumber
Dmitry

jimhungt

1 review Toronto, ON Joined 2017/05/23

BackWater Valve and Sum Pump

05/26/2017

Dmitry and the Staffs are nice, dedicated people have done a great jobs on my house from the start to end, keep the working area nice and clean. Dmitry explain the works clearly to help the owners in making decisions to repair the house. I recommend him to everybody,

Approximate cost of services:: $4,700.00

Company Response: Thank you, Jim, for the kinds word and recommendation!
Our goal for our company is to ensure that we complete any plumbing or drain job from start to finish, in the most efficient and clean way.
We're happy you've enjoyed our service and we would gladly assist you in any future jobs!
Best regards,
Dmitry
Mater Plumber

Private User reviews Ottawa, ON Joined 2017/05/13

Toilet Installation

Plumbing review in Ottawa

05/13/2017

Dmitry was very efficient and helpful when advising us regarding replacing our toilet. The actual labour was done quickly and neatly and the new toilet is working great! Thanks Dmitry

Approximate cost of services:: $290.00

Company Response: Thanks for the review!
I make sure to provide my customers with as much advice and care and I'm glad to see it being taken in a positive way.
Enjoy your new toilet!
Dmitry

Paul in Kitchener

1 review Toronto, ON Joined 2017/04/19

9/10

Drain cleaning.

Drain Services review in Toronto

04/19/2017

Called Dmitry for a main pipe that was clogged. Good to know he was a Masterplumber. Came with the snake and pump within 24hrs, drain was cleared. He explained the issue and gave a few tips.

Price was very reasonable as I called several plumbers. Would recommend based on first experience.

Approximate cost of services:: $175.00

Thank you for leaving the review on Homestars, Paul!

I'm glad you were satisfied with my plumbing problem resolution, I try to keep all my appointment arrangements within 24 hours and I'm happy to see it being appreciated.

My Master Plumber licence was obtained from Ontario and has given me the opportunity to be qualified in the planning, superintending and installation of all kinds of plumbing jobs and keeps me updated with the new laws, rules, and regulations of the government.

Thank you for choosing A to Z Plumbing and Drain company.

Looking forward to any plumbing challenges if any arise in your house again with the reasonable price guaranteed!

Thanks again for taking your time writing the review.

Master Plumber
Dmitry.

Chip in Toronto

1 review Toronto, ON Joined 2017/03/28

Blocked drains

Drainage Contractors review in Toronto

04/02/2017

Very happy with Dmitry's work and professionalism. He cleared a very difficult clot issue and ruined his own auger in the process. In spite of the conditions requiring him to make three home visits, his price was very reasonable. I would definitely call on him again.

Approximate cost of services:: $300.00

Company Response: Hi Chip,
Thank you for the kind words and feedback. When we are challenged with a job that requires multiple visits, we are determined to finish the job no matter the difficulty and to charge at a fair price.
Thank you again for the kind words, and we look forward from any upcoming calls from you in the future.
Best regards,
Dmitry

stephengordon in Burlington

6 reviews Toronto, ON Joined 2015/10/22

BackWater Valve installation (BWV)

03/28/2017

Dmitry had a solid price and lots of good reviews so hired him to install a Back Water Valve (BWV). Estimate was prompt, work was scheduled promptly and completed as agreed. Although I have not received the rebate yet, inspector passed it with no concerns and site was put back as clean as it was (if not better) then before they came. Excellent job to date and zero complaints or concerns. I would highly recommend.

Approximate cost of services:: $2,000.00

Company Response: Hi Stephen,
Thank you for taking the time out of your day to review our backwater valve installation and for recommending us. Here at A-to-Z Plumbing and Drain, our goal is to make sure we complete the job in the most efficient way and to ensure we do it in a timely manner. As usual, paperwork is handled by us, so there is no need to stress about that. Leaving the workplace free of any mess is what we strive to accomplish after every job.
Thank you for your feedback, we look forward to fulfilling any of your new plumbing needs!
Best regards,
Dmitry

Solutions Law in Toronto

2 reviews Toronto, ON Joined 2017/01/13

Installation of Backwater Valve

03/21/2017

Dmitry and his team live up to all the rave reviews on Homestars from all their customers. Dmitry responded quickly to my initial enquiries and met with me within a few days. Within one week, he and his technician showed up, work permit in hand, to install the back water valve (which happened to be in an awkward place under the deck in my backyard). The first part of the installation was completed that day; the city inspector visited the next day to sign off on it; and the installation of the backwater valve was completed the following day. The entire process was completely painless (for me). Dmitry and his team were efficient, courteous and very knowledgeable about what needed to get done. I was very happy with the work that was done and a reasonable rate.

Thank you very much, Dmitry and team! I am so relieved that I won't have to worry about city sewage water backing up into my newly renovated basement!

Approximate cost of services:: $2,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

Company Response: Hi there,
Thank you very much for your feedback confirming that our effort of the backwater valve installation was effective and knowledgeable for the reasonable rate.
Considering every situation of the outside backwater valve placement, we try to find the best place to install the backwater valve. In your case, underneath the deck was the most appropriate and suitable area for our work and your outside desires.
Thank you again for your warm words of our work.
Enjoy your new renovated basement with the guaranteed flood protection!
Best regards,
Dmitry

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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