Nu Phase Electric Ltd

Electricians
Richmond BC V7E
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Electricians
Nu Phase Electric Ltd
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Reviews for Nu Phase Electric Ltd

Average customer rating:
9.8 10 (284 reviews)

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Jennifer
Jennifer
1 review Vancouver, BC
10/10

Electrical troubleshooting & light installation

Neil was prompt to reply to my inquiry for some troubleshooting for an electric panel giving off a suspicious smell when my dryer was running, some outlets that werent working and the replacement of a light fixture. He was up front about pricing and was able to come investigate the issue within a couple of business days. He was good about communicating his arrival time ahead of time, listened to the problems I was having and was quickly able to identify the issue with the electrical panel, all while making sure I understood the process. The breakers for my 30-year-old panel arent commercially available anymore but he had some refurbished breakers and was able to replace the problematic one. He also replaced my older light fixture. The entire experience was very positive; he was very friendly and competent, and Ive had no problems with my electrical since he fixed it. The cost was also quite reasonable. The next time I need an electrician, Neil at Nu Phase will be the person I call.

Approximate cost of services:
$250.00
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Company Response

Thank you for the review Jennifer. Jennifer was very proactive about the smell of her breaker that was burning. She had already turned it off as it seemed to be very suspicious. As I received her call, she had taken all the right steps to make sure this electrical issue did not turn into a dangerous problem. She had a space saver panel, which was originally installed about 30 years ago and was not in production anymore but due to the fact, I do a lot of panel replacements. I happen to have the part. The whole experience was very good for Jennifer and myself. Happy holidays.

Private User
Private User
Private User reviews Richmond, BC
10/10

Thanks Neal

Quick response from providing quote and from start to finish. Installed power for install of washer and dryer. Recommend Neal

Approximate cost of services:
$550.00
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Company Response

Thank you for the review. Luckily we had a few spots left on the panel for the installation of a washer and dryer with separate dedicated lines. Now this homeowner can have their own washer and dryer in their unit instead of using the building appliances. Thank you. Happy holidays.

Doug from Vancouver
Doug from Vancouver
5 reviews Vancouver, BC
10/10

Undercabinet LED lights..

I obtained several quotes from electricians with high ratings on Homestars, but ended up choosing Neil for several reasons. First, he responded quickly when I requested a quote via their website. He provided a quote based on the problem I told him I was having. One company wanted to charge me just to assess the situation without fixing the problem. He texted me when he was getting close to arriving at my home, and when he arrived he quickly identifed the problem and fixed it within an hour. During his trouble shooting he asked me for the specifications of the lights and determined that the tranformer was designed to handle up to 4 pucks; I had 5. So the driver was finally failing after three years. Good thing I had purchased a 24 watt transformer for my brand of lights the day before since I thought the flickering lights could be from the transformer. Based on him being there for shorter period than he had anticipated just to replace my transformer, Neil lowered his cost! He is honest, personable and skilled. I highly recommend him.

Approximate cost of services:
$126.00
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Company Response

Thank you for the great review. This customer was very patient and polite. I identified the problem right away. Based on experience. Luckily you had already purchased a transformer and as soon as we swapped it out everything was working perfectly. Enjoy your kitchen lights.

Private User
Private User
Private User reviews Richmond, BC
10/10

Spa Project Done Right!

Thanks Neil for working with me to keep the schedule and costs very reasonable for my hot tub project during a time when parts are in very short supply! I appreciate your help on our other projects too (electric range install, ceiling fan) and look forward to working with you in the future!

Approximate cost of services:
$1,600.00
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Company Response

Thank you for taking the time to write a review. Getting a new hot tub can be very challenging. The amount of work it takes with the wiring and plumbing for a hot tub to work can take some time. Due to Covid the parts needed can often take a lot longer. Hope you enjoy your new hot tub

Private User
Private User
Private User reviews Richmond, BC
10/10

Excellent Service (High ceiling light fixture installation)

Nuphaseelectric did a light fixture installation for me. The light fixture was in the middle of a turning stairs and the ceiling is 12ft+ tall. They had the proper tools and manpower to carry out the task professionally. Highly recommend these guys.

Approximate cost of services:
$150.00
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Company Response

This was a very challenging project. With a telescopic ladder it became a lot easier. The ceiling was about 15+ feet from the landing and very narrow. However we got it done. Thank you and hope you enjoy your new light

Spencer in Toronto
Spencer in Toronto
0 reviews Richmond, BC
10/10

Kitchen renovation

Weve worked with Neil over the years for a few projects, some small and some bigger. Hes great at what he does, has reasonable prices, and is an overall nice guy! Looking forward to working with him again.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the review guys. This was a smaller kitchen right renovation. We did some undercabinet lighting, receptacle relocation infiltrate location, as well as some dedicated lines. The kitchen turned out beautiful due to excellent planning.

Ben in Vancouver
Ben in Vancouver
1 review Vancouver, BC
10/10

Small Electrical Job

I had a small electrical job and was afraid nobody would want to come out and do it. But Neal was great. He agreed to come the next day and was there on time and did an excellent job installing a chandelier and fixing an alarm. I would defs recommend him for your job!

Approximate cost of services:
$200.00
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Company Response

Thx Ben for the review. Small jobs are great. You can finish them quickly and move on. I quickly restored power to the circuit install the chandelier and remove the alarm system. Hope you enjoy your new home

Private User
Private User
Private User reviews Vancouver, BC
10/10

Troubleshooting electrical work

I had my house painted and after it was finished all of a sudden the breaker went out. We didnt know why. So we tried a couple of things changed the breaker, then put in a tandum breaker to reduce the load. In desperation one night we asked Alexia if she had the name of a good troubleshooting electrician. She only came up with one name. Neil from Nuphase electric was our answer. We called him and he was going to come that day. We opted for the next day. He schooled us in so many ways. He didnt waste any time. He didnt add extra costly things. He figured it out, got to it and was out the door in about 2 hours. Of all the things that was on the breaker, it was a ballast that was the culprit. He bypassed the light and everything else worked. We figured it might take as much as two days. We were lucky that he was so knowledgeable, experienced and fairly priced. We wouldnt hesitate to use him again for any electrical work. I cant praise him enough. I loved working with him, he was a very pleasant man.

Approximate cost of services:
$200.00
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Company Response

Thank you for the review. This was a very tricky problem. My client had called a few electricians to figure out this problem but was not solved. I quickly went through all the normal troubleshooting processes.When I got to the part where I disconnected the lights. The problem was solved. It was great working with this client she was very intuitive.

Private User
Private User
Private User reviews New Westminster, BC
10/10

Bathroom Fan Replacement

Neil was on time, professional and personable. He explained everything he was doing and ensured I understood the work and was satisfied with the job. A very competent electrician and a super nice guy. We won’t hesitate to use him again.

Approximate cost of services:
$315.00
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Company Response

Thank for the review. Replacing existing bathroom fans are tricky if you are looking to not damage drywall. Proper fan ventilation prevents mold and creates good air circulation. Enjo your new fan

Owen in Toronto
Owen in Toronto
0 reviews North Vancouver, BC
10/10

Electrical Retrofit, New Panel, Pot Lights, Smoke Detectors

I can't thank Neil & Nu Phase enough. Neil helped us with the electrical aspects when we renovated our house. The scope of the work was a get a new panel, smoke detectors, and pot lights. He did this with permit and inspections. He is extremely competent and was able to get the job done right. He followed up with us throughout the process, and after, to make sure it was done the way we wanted it. I can't thank him enough and I recommend Nu Phase Electrical 10/10.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the great review. It was great working with Owen. Owen and his family were decisive and knew exactly what they wanted. Enjoy your renovated home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nu Phase Electric Ltd

Nu-Phase electric is providing full electrical service and repair throughout Vancouver. Our electricians are dedicated to providing exceptional electrical solutions to residential and commercial clients throughout the lower mainland. We specialize in the design, construction, installation, repair, renovation, new build, and maintenance of electrical services. Electrical Contractor.

Services: **NEW*** Temporary Service Rental (including installation)
Residential Services: - fixture Installation and maintenance
- tenant improvement
- construction contracting and renovating
- testing and trouble shooting
- electrical code upgrades and corrections
- panel/sub panel changes and upgrades
- additions, changes and moves
- Outlets and circuits
- Service Panel upgrades
- Data communication lines
- Breakers and fuses
- Specialty Receptacles
- Lighting Design and maintenance
- Hot tubs, spas, saunas
- Smoke Detectors
- Outdoor lighting
- Appliance Circuits
- transformers
- cabinet lighting

Commercial Services:

installation and maintenance
- property management
- construction contracting and renovating
- lighting design and maintenance
- system changes and upgrades
- Testing and troubleshooting
- panel/sub panel changes and upgrades
- additions, changes and moves
- tenant improvement
- data installation
- single and three phase installation and repairs
- transformers
- ballast/lamp receptacles
- specialty receptacles
- sign repair
- twist lock receptacles
- standby generator installations

CATEGORIES
Electricians and Lighting
SERVICES
**NEW*** Temporary Service Rental (including installation) Residential Services: - fixture Installation and maintenance - tenant improvement - construction contracting and renovating - testing and trouble shooting - electrical code upgrades and corrections - panel/sub panel changes and upgrades - additions, changes and moves - Outlets and circuits - Service Panel upgrades - Data communication lines - Breakers and fuses - Specialty Receptacles - Lighting Design and maintenance - Hot tubs, spas, saunas - Smoke Detectors - Outdoor lighting - Appliance Circuits - transformers - cabinet lighting Commercial Services: installation and maintenance - property management - construction contracting and renovating - lighting design and maintenance - system changes and upgrades - Testing and troubleshooting - panel/sub panel changes and upgrades - additions, changes and moves - tenant improvement - data installation - single and three phase installation and repairs - transformers - ballast/lamp receptacles - specialty receptacles - sign repair - twist lock receptacles - standby generator installations
SPECIALITIES
Electrical Contractor
WEBSITE
http://www.nuphaseelectric.com
PAYMENT METHOD
Journeyman Electrician FSR Class B Ticket (Contractor)
LICENSES
BC Safety Authority
LIABILITY INSURANCE
Yes
DIPLOMAS
Field Safety RepresentativeDiploma of Trades BCITCompleted a 4 year apprenticeship Diploma of
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
BONDED
Yes
PROJECT RATE
Straight forward pricing (in writing)
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on parts provided by Nu-Phase ElectricWritten Contract/Service agreement provided
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