An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Cannot say enough positive about this company. When my furnace stopped working, Mathew was here promptly. Called even if he expected to be 20 minutes late. Several problems developed and he was here after hours to investigate. So polite and explained everything thoroughly. A decision was made to replace the furnace (and add a new air conditioning unit). Because we had no heat, priority was given to install new furnace as soon as possible.. Three electric space heaters were left to use until the new unit was installed.
William and Anthony installed the furnace and air conditioning unit. An email was received daily to remind me of appointment. Anthony was always very courteous and answered any questions I had about what they were doing. Programmed the new thermostat, cleaned up so well after the job was completed.
William is very experienced and explained the whole installation. Feel totally confident if I have a problem with programming the thermostat, or have any questions, etc. they will bet there to help.
Recommend this company 100%.
- Approximate cost of services:
- $13.00
- Company Response
Your feedback is really appreciated! It's never easy for our customers to make a decision like this, so we do our best to provide options, information, and guidance without pressure. Sometimes the new technology can be confusing so we do try and set it up and demonstrate things in a way that makes it easier for the future. New developments in our industry have advanced comfort, efficiency and air quality, but we are only now getting to the point of simplicity. That might take some more time, but until then, we are here for you!