I hired Allan after 2 other attempts to fix my living room/dining room ceiling had failed. Allan spent several hours over several days trying to figure out what would work (he had a mess to clean up after the other 2)and, after consulting with others in his business, described in detail what he was going to do and what possible problems could arise and then provided me with a quote. This approach was very professional and built the trust I needed to go ahead with "round 3".
Although there were bumps along the way, he was very persistent and ended up fixing my ceiling! He didn't need to be asked to cover up furniture, fixtures, curtains, etc. and always left my place tidy when he left for the day.
I have referred him to all of my friends!