The work was very well done: good design, professionally installed, and neat. The plumber took the time to explain what he was going to do, and why, before he did it, was very pleasant from the throughout the time he was at my home, and cleaned up completely after he had finished his work. He also advised us on upgrading some of the components that came with the sink that we had bought so that we would not have trouble down the road; his advice was sensible and well-founded. Finally, he took the time, unsolicited, to check on some work that he had done previously for us, and to give us advice both on products to use and on good practices to help keep our system running smoothly. I was impressed the first time this plumber came to my home and have been equally impressed each time he has come back. He knows his business and cares about his clients. I will not hesitate to call on his services in the future or to recommend him, and his firm, to others.