Happy with the unit and workmanship. It was disappointing that it took nearly 3 hours of waiting for them to figure out my thermostat (Trane thermostat that came with the house). Could have been finished much earlier but had to wait around for them to track down someone to help.
- Approximate cost of services:
- $3,200.00
- Company Response
Thanks for your business! We appreciate your compliments on the guys as well when you called in to change your payment option! Enjoy your new Air Conditioner!
Unfortunately it sounds like the supporting documentation on your thermostat was extremely vague and the thermostat originally hadn't been set up to allow for AC. It took a little while to track down the programming information on your specific model. A regular AC job is done mid afternoon and it looks like they ran your Visa though at 4:00 so they weren't too far off from the mid afternoon time frame that the office tells customers.
Thanks again for your business! Have a great summer!