Canada's Restoration Services

Honest and excellent service. They came to my house to look at mold remediation in my basement and was very informative. They came up with solutions and options for me. Alex was very knowledgeable and explained everything in detail. I would not hesitate to call them up again.

Our basement bedroom flooded from a leak on the outside. I called Canada Restoration and they came that evening and started remediation. Three days later the job was done. The guys were polite and professional. Benson, the manager, came by each day to personally check not the work. Couldn't be more pleased with their service!

Mold Remediation.....Canada Restoration Services
Excellent service and job well done.
Technicians were friendly, professional and cooperative.
I noticed they took pride in the work they were doing.
Excellent experience working with these guys.

Canada's Restoration Services saved my sale! It was 3 days before closing the sale of my home and I noticed water seeping in through a weak point in my roof. Typically we have a heater there but It was unplugged for a few days prior. Despite it being on the weekend, I was called twice within 10 minutes and a team was on site within 30! Had it been much longer, the water damage could have caused visible damage or even worse Mold!.

Because of Canada's Restoration Services, the ceiling had no discoloration, and the new hardwood flooring was dried up with no warping at all!

I would Recommend Canada's Restoration Services to everyone, They are very professional and reasonably priced!

I was referred to CRS by instainsulation for remediation of a mold problem we had in our attic. We first talked to Aris who was the representative who inspected our attic and gave us a quote. He was very professional and prompt and they are highly rated on HOMESTARS. Based on the size or our attic, over 1000 sq feet we knew this wouldn't be cheap and the fact that the mold issue was quite large. We booked the job and were to begin on the 11th of March and finish on March 13, day one the crew was to arrive at 9 to 9:30 AM, at 10:00 I decided I would call to see if there was an issue they told me it must be traffic and as such they are a bit late. I received another call like 20 mins later saying that they had a problem with their equipment and they will be another 20 minutes before they will get to my place. They arrived around 10:45 and proceeded to work by 3 PM they called to say their machine wasn't working and they would have to push the project back another day. The second day they were only 2 hours late, but really there was snow storm, however I think this may have happened despite the weather. They completed their work and we were on the way, however there was no follow up with a new schedule and I had no clue when they were going to return. On Friday afternoon when the spray foam was done I get a call from a guy saying he came by and I wasn't at my house, I tried to explain to him that no one can be in the house because it was just spray foamed and it needs to vacant for 24 hours, he disagreed with me and said he would call his supervisor. 2 mins later I received a call back advising that they would not be able to go into the house because it was spray foamed... I guess he understood his supervisor better. Anyway... Monday comes and due to the two previous experiences I called and asked when they would arrive so I wouldn't have to spend the day off I took waiting, the operator told me no problem and that they would be there at 4. I thought great, so I went about my business until 4 came, and then when 5 hit I called and left a message, to which I received no answer... then I called again and no one would pick up.... so eventually we gave up... yup that is right they stood us up... they didn't return our calls... they didn't have the courtesy to call us and post-pone. The next day Aris called and apologized for standing us up which was at least professional. The crew arrived A BIT EARLY on Tuesday late in the day and did a good job cleaning up. All in all the crews were professional when they were at my house, the house was left clean minus a few tape marks and a small scuff on my wall. I can't comment on the work they did because it hasn't been long enough to tell. However I wanted to post this because I the customer service and genuine care is not there from the head office or reception, and the crews are almost guaranteed to be late and don't call if they are. I think this is basic customer service. My satisfaction rating of 3 was because it appears they have done a good job and my house is mold free, well as far as I can tell.

We called Canada's Restoration services for mould remediation in our basement. Aristides came to inspect our basement, we were very pleasantly suprised as he assessed we didn't need his services but instead told us how to do the work ourselves, as it was minor and to save us money. We really appreciated his honesty and expect advice. Meanwhile another company earlier had came in and quoted us 2500$ for cleaning this up. Shocking! We would call Canada's restoration services again in a heartbeat. Thank you!

We had called this company when we found our basement leaking. Gabriel came to our house within 30 minutes. He came into our house, checked our problem as was honest enough to tell us that we didn't require emergency services. We were blown away to have someone be so honest and help us that way! If we ever encounter a problem we will be using this company again, specifically Gabriel. Couldnt have been nicer, friendlier or more honest. Five Stars.

After my initial contact with Canada's Restoration Services, I received a call back from Aristides (Project Manager) in less than 15 minutes and booked an appointment within 2 days (he was very accommodating).

His HONESTY, professionalism and patience in answering all my questions was so greatly appreciated.

His follow up was on time as promised.

I would 100% recommended this company!!

A pipe burst in my basement while i was on vacation, everything was damaged. I called my good friends at CRS and within two weeks my entire basement was better then new. Thanks Marat and Derryn for all you attention and amazing work.

Lester and Alejandro did an excellent job. Very professional and caring. Cleaned up the basement and dried up the water with no mess. They were very careful in moving furniture etc.
Very satisfied with their work.