Canada's Restoration Services

We had a mold problem in our basement and we contacted several companies for assessments. We chose Gabriel and his company because he was knowledgeable and he gave us a competitive quotation for the work. We only have positive comments to make about this company. Chris and his team did an outstanding job from beginning to the clean-up at the end. They were pleasant, hard working and answered all our questions during the process. We needed to contact Gabriel a few times and he always answered his phone in a timely manner. We would highly recommend this company.

We were very pleased with the work Canada's Restoration Services performed in the removal of wood, Gyprock, insulation, and flooring from our basement and the subsequent washing and treatment of the floors and walls due to a mould problem which has now been resolved.
We were pleased to see that our floors were protected with plastic from the constant foot traffic between the basement through the kitchen area to the outside, that our upstairs air quality was preserved by the positioning of a Hepa filter in the kitchen, and that the installation of zippered door barriers kept dust and debris to a minimum.
The team were all well mannered, courteous, and considerate, arriving on time and cleaning up when they left. The personal attention we received from Gabriel, the Ottawa manager, was most appreciated.

On the evening of June 24, I arrived home at approximately 9:30pm to find my basement completely flooded. Neighbours and I began the frantic work of trying to sop the water up with a shop vac, towels and a bucket, with little or no success. Realizing we needed professional help and quickly, we called five restoration companies. Canada's Restoration Service, particularly Gabriel, was the only one to respond. In spite of the late hour and the fact that Gabriel had been working all day, he arrived at my house at the time he had promised, around midnight. He scoped out the situation, identified what needed to be done and almost more importantly, calmed us all down! He assured us he and his team would be back at 6:00 am to clean things up, and he was - in spite of not having had any sleep during the night! The team completed their work quickly, thoroughly and cleanly, including lifting and removing wet carpeting and under padding. Fans and humidifiers were set up in the basement and over the next two days, Gabriel checked in to see how the drying process was going. When he left on the last day, the basement was clean and dry. Throughout this whole procedure, Gabriel was a calming influence, always patient, thoughtful and sensitive to the stress I was experiencing. In fact, his entire team was friendly and professional. This was my first experience with this type of flooding and I had the good fortune to come across Canada's Restoration Services! Well done!

Our basement started leaking large amounts of water and Aristides from Canada's Restoration services came within one hour of calling. He was very thorough and knowledgeable. He offered unbiased advice and helped us to divert some of the leaking water immediately. I would recommend this company because they responded in a time sensitive fashion and went above and beyond an initial consultation to help us with our leak. Thank you!

My attic is approximately 750 square feet and had built up mould in the ceiling because the venting was inadequate. Canada Restoration and Insta Insulation teamed up to offer remediation and re-insulating services. The job was performed in early June when the weather can be all over the place. I scheduled the service well in advance and took leave from work so I could be around when the job was done. The company failed in two areas:

1. Prior to coming on site they failed to provide clear instructions on how to make sure the work area was to be prepared by the homeowner. I got a generic document by email the morning of and had to email them a few days before to get a timely heads up.
2. As soon as the workers came in they informed me that being a relatively warm and sunny day they would not likely be able to do much more than work site preparation and would have to be back the next day early morning to do the actual attic work after it cooled down overnight. They assured me that they would coordinate with the insulation company and that I would have no delays in the total job duration. Needless to say none of this coordination happened and the project was delayed by a day and blew another day of vacation. How a company that does so many jobs throughout the year cannot better plan for these eventualities is a real head scratcher.

The job itself was performed to my satisfaction but the service rather pricey. Get multiple quotes if you plan on getting similar work done.

they were great! called them up and they were here the next day for an inspection. they came out about 4 days later and had the job done quick,clean and left no mess. andrew has a great crew working with him. i highly recommend them! they are on the ball and do a great job at a good price. other companies took over a week before i could even get a quote

Canada’s Restoration Services company is very Professional, Reliable and provide very good and Time Effective Services. On submission of our online request on Sunday night, Andrew Spitzer (Regional Manager Western Ontario) started communicating with us on email, probably within couple of minutes. We were able to schedule the appointment for his Inspection on the following day i.e. Monday. He provided a very good Professional services on a timely manner and suggested couple of Technical things for prevention. He was very courteous and came well equipped to provide the required services related to Water damage and checking of any Mold in the Basement ceiling and walls. We have also provided our recommendation for your company to our friend circle.

Earlier this year we called in Canada Restorations to assess a bedroom ceiling that had mold on it. This turned out to be a bigger job than we thought as stipple ceilings contain asbestos and there are government law’s on its removal. Canada Restorations assessed the needs, lined us up with an excellent sampling company (for mold and asbestos), removed the drywall needed in the prescribed manner, and cleaned out the mold. In addition they lined us up with contractors to replace the drywall, and fix the plumbing. Finding trades to do these small jobs is difficult for a home owner so the help we received was welcomed. Gabriel and his team were prompt, extremely profession and competent. I recommend them without any reservations.

This company was punctual, professional and reliable. The worker that came to do the initial set up was meticulous in cleaning up after himself, polite and respectful. The next day, when it was time for the job to be finished.....I ended up with a scheduling change on my end ( totally our fault). The location manager came himself later that evening, and finished up the job. I was very impressed.
If you ever have cause to need their services - I would highly recommend this company. Thanks! Deb