Canada's Restoration Services

An independent home inspection professional recommended Canada's Restoration Services when readings in the home we were moving into indicated mold. He said that "I do not know them or work with them, but I have seen and tested the work they do, and it is always great."

I spoke to Laura on the phone the next day. She was patient and helpful, and promised that Alex, the Operations Supervisor for GTA would come to inspect. Alex is one of those professionals who knows his trade inside out, can answer any questions you may have, and is not trying to push extra work where you could do the job yourself. He is also thorough enough to notice details that you may have missed. And it turned out we missed what looked like asbestos tiles.... I received a quote from Alex as soon as the lab confirmed the asbestos, and he confirmed that they had a crew that could start the work within two days.

I have worked on several home renovations, and I was so impressed by this point that, unlike my usual practice, I did not even get other quotes for the job.

The technicians arrived early to accommodate my schedule, worked efficiently, and left the job site clean. Alex was involved the whole time, visiting the site, and was willing to answer any and all questions even after the job was done.

I would recommend Canada's Restoration Service without hesitation -- they have gone out of their way to create a safe environment for my family.

Laura from Canadian Restoration Services quickly contacted a team member in Montreal. I had an estimate within the day and the team was able to remove the discoloration the very next day. The team was professional and efficient. They gave me peace of mind by taking pictures and showing what steps they were taking. Would definitely recommend this company! Very satisfied with service.

Jon Tarves (AB Regional Manager) & Jorge Gonzalez ( General Manager) came to KARA to do an estimate. Both were pleasant and explained the process very clear. The technicians were very professional, called to let us know they were on their way. When the job was completed, they gave us a walk through and left no mess behind. By the way they communicated, you could tell the 4 technicians worked as a team- getting the job done right and efficiently.
Job Well Done ~ Thank you

Our ducts were wrapped at all the joints with asbestos tape and needed to be remediated, we were put in touch with Jorge who came to do an inspection just the next day, he took the time to answer all our questions and explain all our options - it was a bit of information overload but he did an amazing job of following up with email and a phone call afterward. He seemed super knowledgable and happy to make sure we understood what was happening - not just for the ducts but also for how to go about any future renovations in an asbestos safe way. The technicians were great: also super knowledgable and friendly and i could tell they took the time to be careful and thorough and answer even more of my questions. With a few more joints found Jorge still honoured his initial quote even though he'd already given us a holiday discount.

Purchased our first home, got possession and found mold in the basement and significant water issues that were undisclosed during the purchase. Jorge came out to do a quote, he was very friendly, professional and honest with us. You could tell he was very well informed and had alot of experience in restoration. It was xmas time and he had a crew out asap to get the mold out, which was very appreciated as we have a small child. The crew was great, they took great care in my home. They worked fast and stayed within their quote which was awesome. Would definitely recommend!

Efficient company. When my basement flooded they took care of the problem very fast. General manager George has always kept me in give loop of what's happening. I am very satisfied with the work they have done.

I called Canada Restoration Services on a Sunday and Jon was the first to call me back, he was both thorough and knowledgeable. Later in the day Jorge took over the call and was out at my house the next day to look at the issue. Within the next few days, Jorge and team had taken care of the mold issue and were helping to identify a root cause.
The team was very professional both in attitude and performance, so very refreshing - Awesome service - We would recommend CRS to anyone.

Our basement was flooding due to a burst pipe, Canada’s restoration services came out to our rescue, they were quick to response removed all the water out, disinfected all our areas with a non chemical green disinfectant. We greatly appreciate their services.

Canada's Restoration Services was hired to install a new subfloor, tile materials such as scratch coat and wire mesh and brand new expensive floor tiles. The construction team for Canada's Restoration Services did not show up for several days after the intended start date. Poor communication, poor workmanship, poor decision making process, floor vents moved without prior authorization, left old dishwasher pipe in the floor and tiled up to valve and left it inoperable. Tile floor ended up being uneven and grout cracked within days. Canada's Restoration Services verbally promised to redo job completely and free. i agreed to this however, after more than a week after this promise Canada's Restoration Services then said that I would have to pay for parts and labour again and would have to use the same job supervisor that created the problems the first time. This was the resolution of Canada's Restoration Services construction department. Their customer service was called about this and said the decision making was in the hands of the construction department and I received no further call backs. I have asked Canada's Restoration Services to pay back the money for the labour that they admitted was not done properly and I have not heard back in months. I went to Canada's Restoration Services originally based on Home Stars reviews and the big name companies that show up on Canada's Restoration Services website. I wonder if those big name companies read these reviews.

I found Jon from Canada Restoration Services to be both knowledgeable and professional. He was able to detect and determine solutions for both mold and asbestos issues I had in my home. He was quick to respond to my initial inquiry, was punctual for our appointment and provided me with detailed estimates for a number of options. He was always readily available to answer any questions I had. The team was thorough and the work was done quickly, efficiently and to my satisfaction. I found the experience of working with Canada Restoration Services to be reliable and even pleasant. Their pricing is competitive and more than fair for the work done. Although I hope I will not have the need anytime in the near future, I would definitely use their services again and highly recommend them to anyone who is need of this type of service.