This company built our fences last month. In the contract, it clearly stated that they would use 2x4 for the trim. However, we found out after the completion that they actually used 1x4 trim. Their explanation was that they alternated between houses with 2x4 and 1x4. This was absolutely ridiculous since all houses paid the same rate. In addition, to save them a tiny little bit of money, they did not install a post at one end of my house, instead they used a so-called "T junction". I didn't think this was stable at all. Finally, I noticed they only used 2 bags of post concrete to set the 4-foot deep post, which was definitely not enough, but I did not have this knowledge when they were doing it. I certainly would not expect any customer service or warranty after this, because when I called them after I paid, they were so rude and impatient. I was so regret that I used this company for our fence installation. They cut so many corners and it was a waste of money.