Took 3 months for product to arrive. Door wood plugs around windows all different levels. Sticking out, deep in. Glue seeping out from frame. Many calls did not help. I told them to at least tell me what kind of paint to use after I fill holes and repaint myself. No response. DO NOT RECOMMEND THIS Plygem company.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Lynda,
I'm so sorry to hear that your installation did not go as expected. I'm going to follow-up with the team to learn a bit more of what happened. In the meantime would you please forward me some pictures so I can get a bit more detail on the issue? You can send the email to my attention at contact.us@gienow.com
Thank you so much in advance, hope you are enjoying your summer so far! ||
Dallas P. ||
Director, Retail Operations ||
Gienow Renovations