We had a bed bugs issue and we contacted another company first. They were not the easiest to deal with so I contacted Pestend Pest Control, who were a lot easier to deal with. The technician, Moe, was very very helpful and easy to talk to. Not only was he in touch with me, but he also dealt with my brother and there we’re no miscommunication at all. He explained the situation, the treatment, process (start to finish) and kept us updated before and after. He was very nice and it was very helpful to have someone who knew what they were doing. He also called before and after the treatments to let us know. On the day of, he walked with us around the house and made sure everything was ready to go, and even assisted in moving stuff as needed. Overall, Moe was very nice and helpful, and our family was greatful. After two sprays, we have not seen any or have the issue anymore. Their 3 month warranty is also a huge benefit!