Platinum Pro Painters Inc. | Todd Lacroix

On behalf of Urkai, I would like to thank Todd & Mike and the crew at platinum pro painters for doing such an amazing job painting our store in Burlington. As a retailer of luxury European city bicycles, we needed our store to look as beautiful as our bikes (very hard to do!) and they really came through for us - it looks amazing. They also came through for us when a product did not work as expected and they fixed it all to meet our high expectations - so happy we chose a company who stands by their word!

I was totally blown away by Todd and the Platinum Pro Painter team. Outstanding customer service and a fantastic end product. I trusted the team to paint my house and boy did they deliver. Todd is a true professional--he is not happy until YOU are happy. I can't wait to use Platinum Pro Painters for my future painting needs.

Very recently I began the process of searching for reputable contractors to have my home painted. Being on my own with this venture was intimidating and trusting that I was going to get a fair deal was difficult. Should I attempt it on my own or leave it to the professionals?

I am so glad that I chose the latter. After a couple of in-home quotations, I decided on Platinum Pro Painters. Their website was very informative and Todd was proof of that when he came and spoke to me with the utmost in professionalism as well as making me feel comfortable with the information provided to me. The staff and workers alike were a direct reflection of this! They were on time and so considerate of me and my situation. I was so impressed. The work was done in a timely manner as promised and the clean-up impeccable.

My home looks amazing and the compliments coming in are so positive. I love it! I highly recommend Platinum Pro Painters to anyone looking for a professional job by friendly, knowledgable contractors. I can't be more pleased.

Platinum Pro Painters came through for me when I was overwhelmed with a large painting project of a home on a fixed budget. After many quotes from other painting companies, Platinum Pro Painters worked with me and my budget and offered to do the job I needed done that other companies could not match. It was the professionalism and the genuine care of my situation that made the decision to use Platinum Pro Painters easy. Platinum Pro did a great job; they were neat, fast, friendly and a pleasure to work with. I was thrilled with the final outcome and would recommend them to anyone who has a painting project. Thank you Platinum Pro Painters.

Wendy

My husband and I enjoyed every part of the experience with Platinum Pro Painters.

Todd kicked off the interactions with professionalism and flexibility to fit within our busy schedules. The quote we received was entirely reasonable which made the decision to use Platinum Pro Painters clear. The crew arrived at our house each morning on time and worked to the wee hours (thank you Mike!) to ensure the job was completed in a timely fashion. Our entire house was painted from top to bottom in a mere 2 days!

Todd checked in with us each night to ensure we were happy with the progress. The end result was clean, well done, and exactly what we had hoped for.

Thank you Todd and team – can’t wait to work with you again!

Just wanted to thank Todd for his professionalism and how easy it was to work with him to get the job completed. His worker completed the job in a timely manner with excellent results. I will not hesitate to call on Platinum Pro Painters for future painting projects.

Found Platinum Pro through the Holmes Referred program. Todd (owner/president) was very quick and responsive. Provided a detailed, written, quote with references and itemized work. Price was on par with other quotes. I asked for a few options and an updated quote was provided showing the options and the pricing.

Met with Anne (designer) who was friendly and met me near my work to work through the colours that would match my hardwood stain (stairs were to be stained dark to match the harwood).

The painter (Jay) was on time each working day - it did take 4 days when quote was for 2-3 but close enough. Had an issue with colour matching after initial stain - the stain was brown/gray while the hardwood was brown/red. Noticeably different. After talking with Jay and Todd, some red tint was added to the varnish and as a result the final product was an almost exact match.

Overall the quality of the workmanship was good and good attention to detail. There are a few spots where there was some stain streaks drips/understain but they are not very noticeable except for close up. Other issue was that the garbage bag being used by stainer leaked but only the garbage bag was moved. We only noticed by coincidence when moving some boxes otherwise it would have possibly been permanent. Spent a half an hour scrubbing it off myself - just wish the stainer had told us the spill before leaving so we wouldn't have been surprised.

Platinum pro painters was a pleasure to deal with. This is the second time painting my kitchen cabinets and the experience was like night and day compared to the other company I used. Pro painters did exactly what they quoted me on time and that in itself says a lot about there professionalism. I have and will recommend them anyday.

Jasmine

Hi Todd,

Thank you once again for an excellent job done - it was a pleasure working with you and your team. Please let Anne know that we are extremely happy with our colour selections and we appreciated all of her input and assistance with choosing the right colours.

We are very happy with the interior paint job that Platinum Pro Painters recently completed for us. They were very professional and did an excellent job. Todd and his team were an absolute pleasure to work. He was extremely responsive in providing us our proposals and kept in close contact throughout the entire project. We will highly recommend them and will use them again in the future.

Thanks again,

Blake