Plumbers Direct

Out of the 6 contractors I called, John was the only one who returned my telephone call. He was on-site quickly to assess the problem. The new heater was ordered that same day and arrived the next morning. John was on-site that very day to change out the water heater. Excellent service. Very pleasant individual. Would definitely deal with again and would highly recommend.

Second time using their service. Peter and Tenzin are amazing to work with, they explain the situation well and walk you through it, especially important when you know nothing about plumbing. Very reasonable pricing and perform an excellent and professional job. Over deliver and under promise. No complaints.

At first, we thought it was just the hot water tank in our office building acting up but it turned out to be much more and Peter was very upfront about it and gave us everything we needed to know to make an informed decision. It wasn't a quick decision on our part but he was so very patient about it. He did such good work and was so professional that we asked for a stack of business cards to recommend to our families.

My call was answered in a professional manner and Peter arrived the next morning with his assistant at the exact time specified. They both put on shoe covers and quickly diagnosed the issue. He outlined the costs for the parts and repair and resolved the issue quickly. He was very knowledgeable and professional. I would recommend his company to any of my friends and family.

Very professional, on time, cleaned up after work. Was impressed that Peter phoned the faucet company regarding a question of faucet function. They did have an answer and are sending parts to remedy the problem. Once the part arrives, Peter will return to install at no extra cost.

I had a leak at the water meter and called Peter based on the reviews I found here on HomeStars. With next day service he was able to quickly repair the leak with no fuss. He is very professional and upfront with costs and fees. I am very impressed with the work ethic.

Peter answered our call immediately (even though it was late on a Friday night) after our hot water tank stopped working. He replaced our hot water heater the same day the problem was diagnosed, plus 4 shut off values and some venting. He was very nice to deal with, explained the situation well, gave us various options and was very professional. He came by a few days later to finish up little details from the job - and we would highly recommend him.

Peter fulfilled what he contracted. It was a somewhat special job requiring import of materials with some frustration in delivery but he was.
communicative and trustworthy throughout and the quality of work was excellent

I had an issue in a tenanted apartment with toilet, so called peter up as i've used him in the past. The issue was urgent as there were three tenants living in this apartment with no 'facilities' access. Given the toilet was a few years old, I asked him to just replace it hoping that would fix the problem knowing this would cost slightly more than a repair. Peter showed up promptly and instead of just replacing the toilet, he found the source of the issue which was minor and just fixed it on the spot. This job ended up being far cheaper than I anticipated. I haven't had problems since. What I liked about this was that Peter had the integrity to do what was right for me.

This is th esecond time I have used Peter. The first I was quite happy, so I naturally turned to him again. This time a no hot water turned into a nightmare because of horrible work done by previous contractor. Peter showed up, looked it over, discussed it with us so we understood. He stood by his estimate when extra work was required. He gave us the final bill, worked through it with us, and warrantied his work. I do not hesitate to recommend him. I have his sign on my lawn! Darius