Ottawa Design And Build

Bathroom Renovation
ON K4M1A4
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93%(57 reviews)
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HomeStars
Bathroom Renovation
Ottawa Design And Build
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61%

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Reviews for Ottawa Design And Build

Average customer rating:
9.1 10 (33 reviews)

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Derek from Kanata
Derek from Kanata
3 reviews Kanata, ON
10/10

Basement

We did our research and decided on Jeff and his team to finish our Basement. Soup to nuts this included flooring, electrical, walls, ceiling, bedroom, workout and family space as well as all the permits required. It was a decision that we were very happy with. Jeff was professional and easy to talk to. He kept us informed throughout the entire process. He kept the project on time and on budget. The end result was a beautiful professionally finished basement, space that my family is now enjoying. I have recommended Thorman Renovations to family and friends. If you are looking at a renovation it would be worth your while to include Thorman Renovations in the list of contractors you are looking at. Thanks Jeff, we love the space.

Approximate cost of services:
$16,000.00
1 of 5 people found this review helpful.
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Company Response

Thank you Derek for inviting us into your a home. It was an honor to do this project and to serve our friends in the Military.

Corey from Ottawa
Corey from Ottawa
1 review Ottawa, ON
2/10

Bathroom renovations

In July 2013 Jeff began work on two bathrooms sized 6x10. We asked him to finish in mid-September because my wife was to deliver early October. He and his employee came to work intermittently and missed appointments, sometimes not working for a week. The project ran through September and was not complete in time for the childbirth. The wrong tub was ordered, for which Jeff cut us a deal. There was a scramble at the end to finish. One month after they left, the ceiling began to leak. Jeff came to repair it, and it was the same story: the job was started and then sat untouched for days. They thought it was the toilet and reseated it. A month after the repair, now in 2014, the ceiling leaked again. Now I could not reach Jeff, despite the "one year warranty." I emailed four times and left four messages at his stated business number. We were writing and calling for a couple months. The problem seemed to go away, but in May 2014 the ceiling developed mold. Finally we called another contractor, and it is going to be an expensive fix. Jeff is a warm and friendly guy, but I wish we had gone with someone who could deliver.

Approximate cost of services:
$20,000.00
4 of 4 people found this review helpful.
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Company Response

Unfortunately Corey you failed to email me with your concern.Sometimes running a small business is overwhelming. I am very sorry you had to experience this but you should have informed me about the new development and i would have been glad to honor the warranty.

Carole from Ottawa
Carole from Ottawa
1 review Ottawa, ON
9/10

Bathroom reno

Our basement was flooded one spring and with the help of a cleanup/reno contractor met Jeff. He took over the part of the project for renovating the bathroom. He makes it a point to make sure that his clients understand what needs to be done, he is truthful in what is possible and what is not (our walls were rather crooked!)
Honesty is foremost for us. Each step of the way he made sure that we were informed and agreed on all aspects of the work.
Jeff's work is exemplary and is fantastic with tile patterns! He also has vast knowledge of materials available and is a great resource on where/how to obtain them.
We are extremely pleased and have hired him and his crew for other projects.

Approximate cost of services:
$15,000.00
1 of 5 people found this review helpful.
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Company Response

Thanks Carol and Andrew. I always enjoy developing new friendships

Kelly Richardson from Ottawa
Kelly Richardson from Ottawa
1 review Ottawa, ON
10/10

bathroom reno

i wanted someone to come in and rip out our bathroom and give me something fresh and long lasting without me having to do much at all in terms of choosing or shopping. Jeff got it exactly right as to what I wanted!

Approximate cost of services:
$12,500.00
0 of 4 people found this review helpful.
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Company Response

I love to help source out fixtures and materials. Enjoy your custom walk-in shower.

Andr
Andr
1 review Ottawa, ON
9/10

Kitchen Upgrade & Bathroom Renovation

Jeff was recommended to me by my sister and brother-in-law. Having moved into a new house in Feb, I hired him this Spring (2014) to upgrade my kitchen backsplash and renovate my master ensuite. I have been "renovations-averse" ever since I bought my first house, and was not looking forward to another one and the disruption these projects usually bring. Jeff and his able team made it my best renovations experience to date, while delivering a successful outcome, within budget. While Jeff brings to his projects many competencies, including strong people skills, his resourcefulness is what I most appreciated as a client. He is never without a solution and gets the job done. It is obvious that he loves what he does, and that he is in this business to please his clients. We have already discussed a future kitchen renovation, I have since recommended him to a friend, and will continue to refer him in the future. Thank you, Jeff and team, for your quality work, and for changing my mind about renovations!

Andree Verville
Ottawa

Approximate cost of services:
$25,000.00
0 of 3 people found this review helpful.
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Company Response

It was a pleasure working with you Andree. You are definitely one of my favorite clients.

natsaline quah from Ottawa
natsaline quah from Ottawa
1 review Nepean, ON
10/10

bathroom renovations

Master and main bathroom
Saline Barrhaven
I met Jeff when he did a job at my work. I was very impressed with his quality and work, so I hired him to do my 2 bathrooms. Jeff is a wonderful amd outstanding guy, and his team and him did a fantastic job. They are very professional and not to mention the price. I love my new bathrooms, such a big transformation from dark and old to bright and modern. Will definitely hire him again!!
-SQ

Approximate cost of services:
$10,000.00
0 of 3 people found this review helpful.
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Company Response

Thank you for being open to my ideas concerning how to get the look you wanted with a reasonable budget.see you soon.

Mary Jonsson from Ottawa
Mary Jonsson from Ottawa
1 review Ottawa, ON
10/10

Commercial Bathroom

I have been working with Jeff for a number of years now from behind the counter at the paint store that I manage. I recently inherited an old store and worked very hard for months to bring it up to standards. The last and most daunting challenge on my list of things to do was the bathroom. It had been neglected for years (intermittent wall tile, lime green paint - inluding ceilings!, commercial washtub sink, worn floor tile). I was working with a limited budget; I spoke with a handful of contractors whose quotes were completely outside my comfort zone. Jeff was the one contractor who appreciated my limitations; we worked together to find cost effective solutions that would also satisfy my design direction.

Jeff and his employee were punctual, pleasant, and productive. They came in on time and on budget and were respectful of the fact that the renovation was taking place during work hours and were conscientous of making as little impact on our clients as possible. The final result is clean, functional, durable, and sophisticated.

Thanks, Jeff!

Approximate cost of services:
$2,000.00
0 of 3 people found this review helpful.
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Company Response

Glad to help you out. No one should have to live with those conditions. You will always be my favorite designer:)

Danielle Kairovicius from Richmond
Danielle Kairovicius from Richmond
2 reviews Ottawa, ON
10/10

Bathroom Renovations

We hired Jeff in September to renovate 2 bathrooms in December. We selected him because he was the only contractor who actually wouldn't commit to a price until he saw the bathrooms (Both had very odd layouts). Well we didn't finish until February but that's because we expanded Jeff's project scope to include another powder room, some minor changes to our kitchen and some painting. Now don't get me wrong, our project had its challenges (electrical, products on backorder, weather delays) but I think it's how a home owner and a contractor work together to address the challenges that make for a great outcome. I can't thank Jeff and Scott enough for all the work they did in our home during the worse winter ever. Although we weren't on time, I'm so pleased with the outcome and my new amazing bathrooms were worth the wait. I'm already thinking about some 2015 projects for Jeff and Scott.

Approximate cost of services:
$50,000.00
0 of 4 people found this review helpful.
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Company Response

Thanks Danielle for your patience and desire to see things perfect.
Allways good to hear from clients who love their spa bathrooms.
Hopefully next time we get some more favorable weather!

Karin Johnson from GREELY
Karin Johnson from GREELY
1 review Greely, ON
10/10

Stone Around Great Room Fireplace

Jeff Thorman from Thorman renovations did a fantastic job on our fireplace. He understood what we were looking for, stuck to the schedule and budget, and the final finished product and end result was far better than we expected. We have some more projects in mind for him and I would highly recommend him for your project.

Approximate cost of services:
$3,500.00
0 of 3 people found this review helpful.
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Company Response

Thanks Karin for your confidence, looking forward to working with you again this spring

Rick Rose from GREELY
Rick Rose from GREELY
1 review Greely, ON
10/10

Bathroom Reno

We had leakage around our walk-in shower. The house is only 5 years old. Several contractors said that we had to change the wall tile due to poor installation. Jeff came in and said the same thing, but he also recommended some remedial bracing in the basement. He never looked at it as JUST a tile job he wanted to make sure hat it the job was done professionally and would last more than 5 yrs. We are extremely happy with the job and Jeff.

Approximate cost of services:
$5,000.00
0 of 3 people found this review helpful.
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Company Response

Thanks Rick, always glad to exceed peoples expectations.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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