Mr. Furnace

Heating & Air Conditioning
ON L0S 1C0
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94%

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Reviews for Mr. Furnace

Average customer rating:
9.4 10 (238 reviews)

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Omar Archer in Tillsonburg
Omar Archer in Tillsonburg
1 review Niagara Falls, ON
8/10

Central Heating

There was a default with our central heating and we had no heating . Mr Furnace was contacted to assess the problem and to repair or replace any faults. The waiting time period was satisfactory and work conducted by Claude was exceptional.
He reflected good personal and work skills. The service provided met our expectation. Mannerism is quite important in a stressful situation which he had and with this value we felt reassured. Overall, the outcome was outstanding.

Approximate cost of services:
$79.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Omar, thank you very much for choosing Mr. Furnace. We're very happy to hear that you were satisfied with our service! All the best, Randy Norton, General Manager.

Private User
Private User
Private User reviews Fort Erie, ON
10/10

new furnace and air conditioner

I was very impressed with the employees of Mr Furnace from the sales rep to the installers. They were very knowledgeable about the product and answered all our questions. The installers were very consciencious about their work, layed down carpet and cleaned up. They went above our expectations to make certain everything was installed correctly to keep our family safe. They were friendly and courteous.
I have recommended Mr Furnace to friends of ours.

Approximate cost of services:
$9,800.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the incredible review! We appreciate the feedback and hope to have the opportunity to serve you again in the future.

Private User
Private User
Private User reviews Welland, ON
10/10

Replaced Furnace & A/C

The furnace was 16 years old & A/C was 14 years old. When Mr Furnace service rep found a seal leaking in the furnace he had to put a red tag on it. So we had a new furnace & A/C installed by Mr Furnace. Ryan & Jay the two installers did a great job. They are very good at what they do. The house & yard was cleaned up like they had not been there. We have always been very happy with the service at Mr Furnace. Keep up the good work.
Thanks Again Ryan & Jay

Approximate cost of services:
$10,481.50
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Company Response

Ryan and Jay are a great team. We're so glad to hear everything worked out to your satisfaction. Thanks again for the opportunity to serve you, and thanks for this great review!

Sandra mcquillan in Port Dover
Sandra mcquillan in Port Dover
1 review Dunnville, ON
10/10

New furnace/air conditioner units as well as duct cleaning

I had mr furnace install a new furnace and air conditioner as well as had them clean my duct work. Ryan, jay and Kenny were very polite and did a great job. I had other company quotes which were a bit cheaper, however they weren't giving me the proper size units I needed for my house. Mr furnace came to my house and measured all my windows and room sizes to determine which size units I needed whereas the other companies didn't feel the need to do this. I will definitely refer people to mr furnace.

Approximate cost of services:
$11,000.00
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Company Response

Hi Sandra, thank you so much for your feedback. We do strive to offer the best service in the industry, so it's very important for us to get the job done right. We definitely appreciate the referrals too! All the best from everyone here at Mr. Furnace.

Barbara Thomas in Saint Catharines
Barbara Thomas in Saint Catharines
1 review Saint Catharines, ON
10/10

installation

My hotter tank was discovered to be leaking during an annual checkup of my furnace and AC. Almost relieved to be rid of the company I was renting from, I still went through the cost comparisons before deciding that Mr Furnace would be the most beneficial choice. The new unit was delivered and installed the next day - including removal and disposal of defective tank.
All Mr Furnace personnel were friendly, polite, careful/clean and discussed all aspects of buying vs renting in a forthright manner without being pushy salespersons.
I was happy with last year's installation and very pleased that I had chosen the same company for this piece of equipment.

Approximate cost of services:
$2,700.00
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Company Response

Hi Barabra, our sincerest thanks from everyone here at Mr Furnace for this amazing review! We're so happy to hear everything worked out.

Margaret Johnston in Niagara Falls
Margaret Johnston in Niagara Falls
1 review Niagara Falls, ON
10/10

air conditioner and furnace

My air conditioner broke down and the furnace motor was only working intermittently so Mr. Furnance came to help me. I needed a new A/C & furnace. Randy came on Monday and explained the products he would recommend. He was very personable, helpful, thoughtful and so kind and extremely knowledgeable. I felt so comfortable making my decision. Tuesday morning Ryan and C.J. arrived early to do the install. They were extremely capable and s0 personable. My whole experience was absolutely amazing. I give these people and the company my highest recommendation.

Approximate cost of services:
$12,000.00
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Company Response

Margaret, thank you for this incredible review! We strive to offer the best in customer service and are so glad to hear that everything worked out. All the best from Randy and everyone at Mr. Furnace.

Private User
Private User
Private User reviews Wellandport, ON
10/10

Our New Furnace & Air Conditioner

Tom and Matt arrived, as promised, the day after we placed our order, to install our new furnace and air conditioner. They were courteous, friendly, took the time to explain what they were doing and went out of their way to keep the work site neat and tidy. We were amazed and impressed that they completed the job in one day without unduly disrupting our daily routine. Well done, Mr Furnace!

Approximate cost of services:
$10,000.00
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Company Response

Thanks for your amazing review! We are so happy to hear that everything worked out.

Mike Cross in Niagara Falls
Mike Cross in Niagara Falls
1 review Niagara Falls, ON
9/10

Annual renewal cleaning/inspection of our furnace and air conditioner

Kenny attended our home to check the cleanliness and functioning of our A/C and furnace. He was polite, informative, efficient and professional. He informed me of the general nature of his work and answered any specific questions I posed to him before I left part way through his visit. Upon completion of his work, he settled the acccount with my spouse and departed. Everything was accomplished to our satisfaction in a reasonable span of time. Kenny is an asset to Mr. Furnace.

Approximate cost of services:
$300.00
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Company Response

Kenny is a definite asset! Glad to hear everything worked out and thanks for the great review!

Lynda Hamilton in Saint Catharines
Lynda Hamilton in Saint Catharines
1 review Saint Catharines, ON
10/10

New AC/Furnace

We had a great experience from beginning to end and are so glad we called Mr. Furnace to look after our needs. Ryan, CJ and Lino were all very professional, friendly and hard working. Ryan communicated the steps they were taking to complete the job and all three were very knowledgeable in their work. It was a big job because of the way our old system had been set up, and they never showed any frustration or doubt that it would be done correctly. Brian was also great when he came out to talk to us about our needs and options when our AC broke in the middle of the heatwave. I would highly recommend Mr. Furnace to anyone. Thanks for the great job and getting this place cool again! :)

Approximate cost of services:
$10,000.00
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Company Response

Hi Lynda, we are so happy to hear everything worked out. Thank you for the amazing review and enjoy what's left of the summer!

Donna van Geest in Fort Erie
Donna van Geest in Fort Erie
1 review Fort Erie, ON
10/10

Air conditioner installation

CJ and Kenny installed our air conditioner. Both young men were very personable and hard workers. The heat in our home was extreme and they worked without complaint. We really appreciated the same day service. Randy explained all the options and helped us choose the best unit. I would recommend Mr. furnace to anyone interested in purchasing an air conditioning unit. Thank you.

Approximate cost of services:
$6,000.00
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Company Response

CJ and Kenny are a great team! Our sincerest thanks for this great review, from everyone here at Mr. Furnace.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Furnace

For over 40 years, Mr. Furnace Heating & Air Conditioning has been the go-to choice for HVAC services in St. Catharines and the surrounding areas.

When it comes to your home's comfort, we've got you covered year-round. From expert heating and cooling solutions to indoor air quality improvements, our team of professional technicians is dedicated to ensuring your home is always Just Right™. Whether it's a furnace installation, air conditioner repair, or duct cleaning, we have the expertise and experience to get the job done right.

At Mr. Furnace, we understand that HVAC issues can arise at any time, which is why we offer 24/7 emergency service with no extra charge for weekends, holidays, or after-hours calls.

For top-notch HVAC services and reliable quality you can trust, turn to Mr. Furnace Heating & Air Conditioning. We're committed to keeping your home comfortable and your satisfaction guaranteed.

Contact us today to learn more about how we can meet your HVAC needs!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Boilers - Air Conditioners - Ductless Air Conditioning Systems - Heat Pumps - Water Heaters - Tankless Hot Water Heaters - Indoor Air Quality Products: - Duct Cleaning - Dryer Vents - Humidifiers - UV Air Purifiers
SERVICES
Heating & Air Conditioning, Duct Cleaning, Dryer Vent Cleaning, Air Quality,Furnace Repairs, Furnace Installation, Furnace Maintenance, Air conditioner Repairs, Air conditioner Maintenance, Air Conditioner Installation, All Furnace Services, All Air Conditioner Services, All types of Furnace Brand Repairs repairs, All types of Air COnditioner Brand repairs and 24 Hour Service.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://mrfurnaceright-time.ca/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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