Mr. Furnace

Heating & Air Conditioning
ON L0S 1C0
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94%

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Reviews for Mr. Furnace

Average customer rating:
9.4 10 (238 reviews)

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Kate Laslo in Port Hope
Kate Laslo in Port Hope
1 review Saint Catharines, ON
10/10

Great service from start to finish!

Kenny was a stellar serviceman. Extremely polite, efficient and arrived promptly after their office called to let me know he was on his way. We always get great service from Mr. Furnace!!!

Approximate cost of services:
$99.00
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Company Response

Hi Kate, thank you very much for this wonderful review! All the best, Randy Norton, General Manager.

gates in Welland
gates in Welland
1 review Welland, ON
10/10

Furnace

Claude Carver went beyond and above his work experience and was a person of great knowledge. From this day forward this man will be the only one allowed to repair any breakdowns on my Furnace ..MR. furnace should hire and train their employees by this gentleman

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for this great review! Claude is a great asset to the team. I will pass along your kind words! All the best to you over the holidays, Randy Norton, General Manager.

Private User
Private User
Private User reviews Grimsby, ON
10/10

Furnace serviced and new hot water tank put in

Was having furnace serviced and Brian noticed water leaking from hot water tank. Old provider could not replace hot water heater for 6 days and bought out tank. Mr. Furnace was 2 days and VERY HAPPY with service and also the remarkable guys working for this company. CJ was amazing and they seem to treat customers that they care and not a number. Also VERY PROFESSIONAL and helpful when asking questions. Would and will recommend this company to family and friends. Also very reliable if you need help. Congrats to them on jobs WELL DONE.

Approximate cost of services:
$25.00
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Company Response

Thanks for this really wonderful review! I am very proud of my team here, and it is great to hear that they continue to provide excellent customer service. All the best to you this holiday season, Randy Norton, General Manager.

Private User
Private User
Private User reviews Saint Catharines, ON
10/10

Furnace work

The service provided was excellent. He was great with all the animals that we have. Kenny explained every thing that he was doing and was very pleasant to deal with!

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your review! Kenny is a great asset to the team. Happy holidays to you and your family, Randy Norton, General Manager.

maria godfrey in Fonthill
maria godfrey in Fonthill
1 review Welland, ON
10/10

6 month furnace check

Since I am on the gold plan I got a check up and a new flame sensor and also Kenny cleaned the dirty blower . He had to go out to get the part so he was here for many hours but I should be good for the winter now. Hooray for the gold plan.

Approximate cost of services:
$0.00
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Company Response

Hi Maria, thanks for the great review! Keep warm this winter and all the best to you, Randy Norton, General Manager.

Lucybogart in Saint Catharines
Lucybogart in Saint Catharines
1 review Saint Catharines, ON
10/10

HVAC

I have always used Mr Furnace for my HVAC needs. I have never been disappointed in their service. They are prompt, efficient and leave my house as clean as it was before their visit. Kenny looked after my semi-annual inspection and was great.

Approximate cost of services:
$200.00
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Company Response

Thank you Lucy for this great review! All the best, Randy Norton, General Manger.

Private User
Private User
Private User reviews Welland, ON
10/10

Furnace and A/C install

Secondary heat exchanger was broken causing the furance to leak, Mr Furnace can that day inspected the furnace and found the problem. Talk over the what needed to be done to repair, decided to replace furnace and A/C unit at same time. New furnace was ordered and installed the next day.

Approximate cost of services:
$10,000.00
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Company Response

Hello and thank you for this great review! All the best, Randy Norton, General Manager.

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

new furnace, tank less water, AC

Mr Furnace was the only company that returned my phone the same day as the hot water tank was leaking. Work was done quickly and professionally. The workers answered all our question. They cleaned up after them selfs

Approximate cost of services:
$16,000.00
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Company Response

Thank you very much for this wonderful review! Our 24/7 Call Centre will always reach out as soon as possible. We are so happy to hear everything worked out. All the best from everyone here at Mr. Furnace.

J & K Pereira in Bowmanville
J & K Pereira in Bowmanville
1 review Saint Catharines, ON
10/10

New Furnace & AC

Our home is over 100yrs old and it had never had a furnace. We have lived here for 11 yrs and are now looking into fostering children so we needed a proper furnace. Randy was one of 4 estimates we got but the ONLY 1 to suggest a proper furnace (& AC). We are over the moon with it! Tom, Everet, Ryan & Mike were all awesome! The job was a challenge to plan out and run all the duct work & lines but they did it! Thank you to all the Mr. Furnace team for your expertise & experience. We wish you all a Very Blessed Christmas Season!!

Approximate cost of services:
$25,000.00
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Company Response

Thanks for this amazing review! We are so happy to hear everything worked out. A very Merry Christmas to you and your family from everyone here at Mr. Furnace.

Amanda Mack in Welland
Amanda Mack in Welland
1 review Port Colborne, ON
10/10

Emergency repair then purchase of new furnace and air conditioner

I came home on a Sunday evening to a cold home. Called Mr Furnace about a repair. They are one of only a few companies that will answer the phone on a Sunday and come to your home. We met Mark later that night who was great at figuring out the problem and making a suggestion for repair or replacement. The next day we had Randy come to our home to discuss an estimate on replacing our 21yr old furnace which made more sense to replace than repair. Randy was excellent at explaining all the options and process of installing the new furnace and AC. The next day Ryan and Mike arrived on time to start our installation. Both guys were friendly, courteous and knowledgeable. They put in a good nine hour day working but wouldn't leave until all was finished to perfection! These guys were easy to talk to, ask questions, joke with, etc. We really enjoyed our experience with all of Mr. furnace's guys and would recommend them to any other homeowners. Remember you get what you pay for and if you want great service, you want these guys!

Approximate cost of services:
$10,000.00
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Company Response

Wow, Amanda, thanks for this amazing review! We are so happy to hear everything worked out to your liking. I'll be sure to pass along all of your kind words to the team. All the best from everyone here at Mr. Furnace. Stay cozy and warm this winter!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Furnace

For over 40 years, Mr. Furnace Heating & Air Conditioning has been the go-to choice for HVAC services in St. Catharines and the surrounding areas.

When it comes to your home's comfort, we've got you covered year-round. From expert heating and cooling solutions to indoor air quality improvements, our team of professional technicians is dedicated to ensuring your home is always Just Right™. Whether it's a furnace installation, air conditioner repair, or duct cleaning, we have the expertise and experience to get the job done right.

At Mr. Furnace, we understand that HVAC issues can arise at any time, which is why we offer 24/7 emergency service with no extra charge for weekends, holidays, or after-hours calls.

For top-notch HVAC services and reliable quality you can trust, turn to Mr. Furnace Heating & Air Conditioning. We're committed to keeping your home comfortable and your satisfaction guaranteed.

Contact us today to learn more about how we can meet your HVAC needs!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Boilers - Air Conditioners - Ductless Air Conditioning Systems - Heat Pumps - Water Heaters - Tankless Hot Water Heaters - Indoor Air Quality Products: - Duct Cleaning - Dryer Vents - Humidifiers - UV Air Purifiers
SERVICES
Heating & Air Conditioning, Duct Cleaning, Dryer Vent Cleaning, Air Quality,Furnace Repairs, Furnace Installation, Furnace Maintenance, Air conditioner Repairs, Air conditioner Maintenance, Air Conditioner Installation, All Furnace Services, All Air Conditioner Services, All types of Furnace Brand Repairs repairs, All types of Air COnditioner Brand repairs and 24 Hour Service.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://mrfurnaceright-time.ca/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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