- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks
Thanks
Mice consistently gaining entry
Thank you for your wonderful review. We are a family owned and operated business and try our best to resolve pest issues the first time around. Sometimes when a second set of eyes sees a property they see something the first person didn't.
Thanks for your insight. Maple Pest Control is committed to serve at our best. Once again thanks for your Business.
Thank you for your review, it was a pleasure to serve you
Thank you. We are privileged that you trusted us.
Dear sir,
Thank you for your critical criticism, it's what helps us improve. We were initially called in 2015 to take care of a mice issue, the home was treated for mice. A few days later we were called back and discovered that it was a squirrel who had chewed the plastic vent. The issue was taken care of via one way door followed by screening the vent to prevent future entry. A couple weeks later, the squirrel made its way back by chewing through the underside of the bay door. Again the problem was resolved and the area was screened to prevent future entry. The wild life work was done at no additional cost. Last year we received a call about the squirrel making its way back in. We installed a one way door. The home owners continued to hear sounds for which reason we moved the one way door to a different location. The homeowner than called and said it was a mouse and we again treated the area from where the sounds were coming from for mice. After discussing with our staff we have figured out it was most likely a rat as the home owner had stated they saw a rat and furthermore we have never had a case where a squirrel wouldn't leave through a one way door. We also did what we could for the odor. The home owner was never billed for anything besides the initial treatment for mice. When a client calls about a certain pest or wild life issue we take it that they know what it is unless they say they aren't sure which is when we investigate ourselves. We made the mistake of believing the homeowners opinion that it was a squirrel. From this we have learned
Pest and Animal Control
Sales Event: Mention HomeStars after our quote and we will further discount the price by 10%
Family owned and operated for almost 15 years, trust us for safe, effective, and economical pest control. We have been in the business for over 15 years and more than 75% of our work is through referrals and people calling us back for new and different pest control problems. We specialize in many pest control situations, where other companies have a really tough time; in bed bug control, Carpenter ants control, termites , mice, cockroaches, centipedes and all other pests and wildlife.
Our Services include Mice Control, Rat Control, Wasp Nest control, Carpenter ants control, Ants control, Centipedes control, Bed Bugs control, Cockroaches control, Termites control, Raccoon control, Squirrel control, Flea Control, Millipedes control and many other pests and animals.