Royal Crown Aluminum Inc

We have used Royal Crown before and we were happy to use them again. They are a pleasure to deal with. Starting from the office who is always ready to help. The installers did a great job as well. They were on time and worked diligently to finish the job. The job was done perfectly and the work site was left spotless. We will continue to work with Royal Crown and we would recommend them to everyone.

My husband and I were just recently at the Fall Toronto Home Show, where we connected with Royal Crown Aluminum. We asked one of their reps. questions regarding our gutters and what they were offering in terms of price and materials as well as some technical questions. They politely asked about our phone number for their office to call us and schedule a free estimate. They told us we would receive a call by the next day and we received a call the same day, even better. Their office is organized and the lady we talked to had lots of knowledge and was polite. The next day the estimator came by our house and gave us an estimate( very good price). Two days after the installing team was there as scheduled on time and finished all our eavestroughs, fascia’s before the day was over. Their work was clean and they made sure , no debris was left behind. After the work I asked for some adjustments here and there and they were happy to please me (I’m very picky myself). The company offers long warranty for the job and stands behind their product. Three days ago I received a follow up call from their office to see if we were happy with the work. We are very happy as these guys are real professionals. It’s hard to find contractors now days to show up on time, warranty the work and pick up the phone when you have issues… We gladly referred them to our neighbors, they should been calling them soon. THANK YOU ROYAL CROWN ALUMINUM !

We had the above work completed on our home over the summer and were originally very satisfied with the work. With the exception of a few issues, they didnot do a good job cleaning the work area at the end of each day which resulted in a screw in my tire which I had to repair. Also the eavestrough company was terrible. The guys who installed our fasic & soffit were very helpful and did there best to please us however.... I would never recommend this company to ANYONE because for the past 3 weeks I have been trying to get them to resolve and issue with our soffit(they installed perforated soffits which is meant for venting but underneath the soffit they border it up and did not drill hole in order for air flow which can reslut in ice damming, etc.)they have been giving me the run around. Not returning my call, and excuses after excuses. … I would never recommend this company and would tell everyone to stay away from them. Beware

We selected Royal Crown from the Toronto Spring Home Show for the complete replacement Eavestroughs and downspouts. When the project got underway we extended the contract to include installation of Leaf guards. The whole project took just under a day, the work was very professionally done, the crew was very courteous and the quote, we believe, very competitive. So far we have experienced no issues and we hope the same through the coming winter season! Good job!
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While not an expert on the job, the winter season appears to have shown some issues with the installation as we have some ice and icicles built up routinely in one section of the home. Repeated calls to Royal Crown have yielded in no results, they keep promising that someone will be in touch and so far, after 4 weeks of the 1st call, someone is yet to call in. Not happy with the after sales support and I wonder I they have encountered the same issues elsewhere too. Not sure if I would still be recommending them to anyone until such time as an assessment has been made if it the installation is faulty.

The work was done in Nov '11 so since then I have seen that the eavestroughs and downspout system has worked very well. The siding continues to look geat.

When quoting they provided good advice (they recommended the 6" evestroughs because of our roof and designed the downspouts to distribute the water better and keep it away from the house). They arrived as promised, did a very professional job and cleaned up well afterwards.

I engaged Royal Crown 2 years ago on the basis of good reviews from this site. I had several issues with them and am currently waiting for them to respond to a request to come back and inspect what appears to be a piece of siding that has fallen off a higher part of the roof onto a lower part (inaccessible to me but visible thr a window). The reason for getting this work done in the first place was because of squirrels etc that had chewed through the wooden fascia and had gotten into the attic. I got animal control to remove the animals and cover the hole with a piece of plywood. Royal Crown Al came and did part of the work on the first day, uncovered the hole and left it open over night and then finished the work the next day. Within about a week, it was clear that there were animals in the attic again. I had to pay animal control again to get them out and then I had to pay Royal Crown again to fix what had to be opened to get out the animals that they had let into the roof space. Part of the work was to install a leaf guard on the eaves. I really couldn't see it from the window, so I asked them to confirm by email and they did confirm it had been installed....I got a friend to come with a ladder and take a picture showing that no leaf guard had been installed. They did come back to fix this. Another annoyance was that after I had signed up with them and picked colours, I had to change my choices 2 more times due to lack of availability - so while they seem to have more choices that other companies, in reality they didn't. This past spring, a piece of what appears to be siding has fallen off a high part of the roof onto a lower part (can just see it through a window but it is inaccessible). Royal Crown Aluminum has not responded to requests to come and inspect it since the spring. I have tried again with another email about 10 days ago. Still waiting...and obviously this is something I want to get sorted out before winter. It looks like I will have to get someone else to fix their work. I am not at all pleased

Fantastic, on time, true to their word. I had to have a railing removed and reinstalled for a flat roof. Ilyr gave me some suggestions for alternatives but my budget went to the roof! I will definitely use this company again and would highly recommend them!!

Recently had them replace the eaves, downspouts, soffit and fascia around our house. We got multiple quotes on the project and their pricing was competitive. We went with them because of the great reviews on Home Stars.

However not everything they did was up to our expectations or satisfaction.

I'll start with the Good:
-the workmanship is excellent, the workers on-site did a very good job with the actual installation.
-anytime there was something that was not as expected from what the estimator told us the guys on-site were very good in discussing with us and determining the correct fix for the issue.

Unfortunately, now for the Bad:
-the estimator scheduled to come to look at the project at 5pm one evening. We left work early and rushed home - and the estimator never showed up....there was no one at the office to answer the phone and we had no way of contacting the estimator because the office didn't give us his number. The office contacted us the next day, apologized, and told us that the estimator had a 'family emergency'....when the estimator arrived later the next evening he was honest and he told us that he just forgot. The good here - he came at 7pm the next night so we wouldn't have to leave work early again.
-The crew finished mid-day on Saturday. They took all of the major pieces of scrap (old eaves, soffit, etc.) but there was debris all around the house. Numerous pieces of metal and screws. And the metal was all small pieces with sharp jagged edges that would have cut open feet (or a dog's paws). I had to spend over an hour after they left walking around our house picking up sharp pieces of metal and screws.

Summary - while they did excellent work and we are happy with the actual eaves/soffit/fascia that they installed I would not recommend them. The issues with the estimator and the hazardous mess they left around our house were both serious issues - from what I can see there are a lot of eaves/gutter/fascia companies with good ratings here on HomeStars - I would recommend going with someone else who were a little more conscientious.

I would like to inform Royal Crown Aluminum Inc. that the work done to our home
was done quickly, neatly and Eni, Ani and Ben were very polite, professional and
informative while working.
We look forward to having the rest of the house done in the Spring and hopefully
the same gentlemen will perform the work.
Once again I would like to say thank you to the 3 gentlemen and would strongly
recommend them and your company.