Royal Crown Aluminum Inc

Royal Crown Aluminum has contacted me and resolved any issues, efficiently and professionally. They continue to stand by their work and be a reliable company. Thanks you Royal Crown Aluminum.

I chose this company based on the reviews. They did respond quickly and were able to book a date for the work almost immediately. I think there needs to be more communication between the person who does the assessment and estimate and the work crew. I had some requests and concerns, which the workmen were not aware of. They also knocked out the power on my outside plug but did not know how to fix it. The estimator came out a second time to make some requested changes.

Never judge a book by it's cover - I did. I chose this company based on their reputation outlined on this website. Communication remained strong and consistent. When the job was completed, I realized the contractor took a downspout extension from my property and the downspout he installed was adjacent to my home's foundation, instead of being at least 3 feet away. The site supervisor insured that someone will come later in the week to return extension and fix their installation. No one came. 2 weeks later and running on very little patience, I was able to contact Alex (the operator) who sent someone immediately to extend the downspout and return my extension. She is the individual who is solely working hard to maintain the integrity of this company. All thanks goes to her.

Had tried numerous other companies but got no reply.Royal was very receptive and quick to have someone come over for a quote and good advice then quickly came and expertly did the job with no mess or any hassle!!!!!!!!! Would recommend them to anyone!!

Eni from Royal Crown has done some work I the past for us, this time I hired Royal Crown Aluminum to do the leave collectors and downspouts as well as vinyl siding for a very important project. As the previous job, they went above and beyond.
I want to thank Eni and his crew for the outstanding customer service, the quality, cleanliness and efficient manner they executed the work.
I have no reservations to recommend & continue to trust them with similar jobs.
Best wishes.

From the office staffs (Alex &Olga) to the specialists who did the installation (Eni and his team) we are very please to have dealt with Royal Crown. This company delivered on time with professionalism and care. An extra star * to our main installer Jimmy who was not only nice but took the time to perform a great detailed work. Thanks to Royal Crown for our house facelift!!

I got Royal Crown to replace my 20 year old eavetroughing in Oct 2011. After completion of the job I noticed that a dripping leak was coming from one of the 135* corners at the back of the house about 5' from a downspout on to the hand rail of my deck. I called them and they sent someone to caulk it. Unfortunately that did not stop the leak. I called again and was told that a "project manager" would be in touch (like the initial repair). This project manager did not call back. Winter set in so this leak was forgotten until spring.

In the spring of 2012 I called again about the dripping leak. I got the same response about a project manager calling me back to make arrangements. The project manager never called back. After the third or fourth time I stopped calling until this spring. I went up on the roof to try to seal it myself to discover that the corner was a low spot and the water pools in the corner and does not go to the downspout. I decided to try calling again. This time I called and emailed. The person at Royal Crown said she would look into it. After a few more calls and emails I was informed that;
1. They have no record of my complaint. (They did re-seal it once)
2. It is now past the labour warranty (2 years) but if I wanted an estimate for a re-sloping that I could speak to a project manager.

I said yes. The project manager still has not phoned me (over two weeks).

I am very disappointed with this service. I used Royal Crown based on the reviews in Home Stars. I would have recommended Royal Crown if it were not for this issue.

So happy I contacted this company. The railings totally transform the front of my house.
Eni was so helpful and informative explaining the entire process to me. Ben, the installer was fantastic, very polite and professional even introducing himself...a real rarity but most appreciated.
Eni returned at the end of the installation to check my satisfaction with the project. Everything I was told to expect, happened.
Olga, in the office also followed up with an email to verify I was happy.
Very well run company with people who seem to truly care about the customer.
I would definitely recommend to others and will most certainly contact for other projects.

Very happy with sofit and flashing work done for a garage project. Good advice, timely action, excellent communication. Eni was an excellent help and followed up to ensure everything was done to satisfaction. I'd definitely recommend them and plan to use them again on future projects.

We hired Royal Crown to replace our rusty old steel railings with new aluminum railings and replace our siding at the front of the house. Dorian was the estimator we met with and he took us through the process and then Alex from the office made it all happen. The company kept us informed every step of the way and now we have a sharp looking railings and the new siding really made a difference to the house exterior!
If you are looking for a company that really knows what they are doing give Royal Crown a shout.

Thanks!