On March 1st'2024, FurnaceKing installed furnace, AC, water tank.
Before approaching FunranceKing we approached other companies but, we could not get the best service or answers. And, some of them were not even ready to install.
First we would like to start with customer service representative from FurnaceKing. When we called the FurnaceKing to book an appointment for consultation, the representative was so attentive and approachable. She listened to all our requirements and noted down all our details and booked an appointment with Mr Sandip. During consultation session, Mr Sandip gave detailed explanation of the entire installation process, functional and technical details of furnace, different options available, checked the area near old furnace, took measurements, dimensions to make sure the new equipment fits well and important part -financial details (payment). This process played a crucial role in making our decision. Mr Sandip was patient and answered all our queries and concerns.
Once agreed we went ahead with installation. As discussed during consultation, on March 1st, 2024 Sharp 9:28 AM Bryan (Installation supervisor) his group of experts came over and started the installation process and finished the job on time. The technicians were not only professional and punctual but also maintained a clean work area. They efficiently removed the old equipments. Post installation one of the team member explained the functionality and care of the product.
The new product has exceeded my expectations. We would like to thank to Sandip, Bryan's team, all the employees and the FurnaceKing team for making this experience a truly pleasant and hasslefree process. We would highly recommend Furnace King.
Looking forward for the same service in future.