Door Doctor

Garage Doors & Hardware
Ottawa ON K1G 3N4
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91%

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Reviews by rating (past 12 months)

Reviews for Door Doctor

Average customer rating:
9.3 10 (55 reviews)

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Rob McCulloch  in Ottawa
Rob McCulloch in Ottawa
1 review Ottawa, ON
10/10

Fix garage door

Fixed my problem
Called ahead to advise on way
Did nice preventative maintenance and gave excellent advice
Looked at other issues in addition to my problem
Good attention to detail
Kurtis was the rep! Very good customer service skills!!

Approximate cost of services:
$170.00
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Company Response

Thank you for your repeat business and compliment!
The Door Doctor Team.

Penelope in Greely
Penelope in Greely
1 review GREELY, ON
10/10

repair of broken garage door opener

Door doctor replaced a very old motor and wiring system in one of our garage bays. They arrived on time, worked efficiently and competently ,and Kurtis, who did the job ,was pleasant and helpful with instructions. He even lubricated our other doors and suggested how to better maintain them.

The bill came in under the estimate--always a pleasant turn- and we are very satisfied with theservice.

Approximate cost of services:
$530.00
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Company Response

Thank you for choosing Door Doctor for your service needs. We value your business. Enjoy your new operator!
The Door Doctor Team!

Dwight in Stittsville
Dwight in Stittsville
3 reviews STITTSVILLE, ON
10/10

Double garage door replacement

Called on a Monay to get an estimate on replacing a 17 yr old double garage door that had broken yet again (4th time or so in the past few years). Peter came out the next day on tuesday, explained the options and gave a quote on teh spot. We sort of knew what we wanted and selcted an option, which he was able to locate in Kingston (manufacturer in PQ and closed for 2 week summer break). Then to our surprise he was able to arrange for instllation the next day (Wednesday)! The instllation went as planned, very professional staff (Kyle and Scott) went to work and had the door replaced within a couple of hours.

We recommend Door Doctor both for installations which was just done and repairs as the have been out several times in the winter months to repair an aging door.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for your repeat business and reccomendation! Door Doctor strives to provide speedy service.
The Door Doctor Team.

Cal Vandergeest in Kanata
Cal Vandergeest in Kanata
1 review Kanata, ON
10/10

garage door repair

Two springs had broken on the garage door making it nearly impossible to open the garage. The rapid response and excellent service by Door Doctor was impressive and appreciated. Cal Vandergeest

Approximate cost of services:
$387.00
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Company Response

Glad to hear you were pleased with our response time. Thank you for choosing Door Doctor for your service needs. We value your business.
The Door Doctor Team!

John Collins in Nepean
John Collins in Nepean
1 review NEPEAN, ON
10/10

Repair of garage door

Kurtis Barleau, the technician, was very professional, very thorough, and pleasant. He checked the entire installation over during the repair, and gave me pointers on good maintenance procedures for the doors.

Approximate cost of services:
$180.00
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Company Response

Happy to hear you are pleased with the maintenance tips! Thank you for choosing Door Doctor for your service needs.
The Door Doctor Team!

S D Chapman  in Ottawa
S D Chapman in Ottawa
1 review OTTAWA, ON
10/10

Garage door repair

Experienced a sudden and inconvenient garage door malfunction. It took only one short call. Prompt response and service. Great advice and resolution of the issue. Considering the overall experience, a wonderful price.

Approximate cost of services:
$200.00
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Company Response

Thank you for choosing Door Doctor for your service needs. We value your business.
The Door Doctor Team!

Ira Bridger in Nepean
Ira Bridger in Nepean
6 reviews NEPEAN, ON
10/10

Installation of new door springs for double garage door

We have used Door Doctor for a number of years. This service call provided the same excellent service we have always received. Kurtis, the installer, was punctual, knowledgeable, courteous and efficient. We have no hesitation in recommending this firm.

Approximate cost of services:
$350.00
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Company Response

Thank you for your repeat business and reccomendation!
The Door Doctor Team.

RM in Nepean
RM in Nepean
6 reviews Nepean, ON
10/10

Garage door opener malfunctioning

Because they've fixed problems for us before, we called the Door Doctor for this problem, as well. They showed up when they were supposed to, did a quick and clean job, provided some tips to help us, and were pleasant through the whole process. Kurtis and his partner (name unknown) did a great job!

Approximate cost of services:
$200.00
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Company Response

Thank you for calling on Door Doctor for your service needs. Having customers return is very important to us and we value your business!
The Door Doctor Team!

Craig in Ottawa
Craig in Ottawa
1 review Ottawa, ON
10/10

warranty repair

Door Doctor installed our new insulated garage door seven years ago - a great product at a great price.

This year, we noticed the lowermost panel of the door was getting a lot of rust. Called Door Doctor, and they said send us photos of the problem and we'll get back to you. Within a few days, they did, and two weeks later a technician was here to install a replacement panel. No charge for the new panel, and less than $100 for the labour. I was very impresswed with the no-hassle nature of the warranty (from the Garaga factory) and the "how can we make this right for you" attitude from the people at Door Doctor.

Approximate cost of services:
$100.00
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Company Response

Thank you for using our services for the purchase of your new garage door seven years ago and for calling when you experienced a problem. Door doctor prides itself on customer care even after the sale is complete and your new door is installed. We stand behind our work and the products we sell.
The Door Doctor Team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Door Doctor

Door Doctor provides all Types of Residential & Commercial Garage Doors, Electric Operators, Emergency Exit Doors, Fireproof Doors, Sales & Service.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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