Strokes of Genius Painting

We initially hired Daniel and his team from Strokes of Genius to paint a rental condo unit in Westboro. The walls needed much repair with significant damage to the drywall. Daniel and his team not only repaired and painted the walls flawlessly, they also touched up scratches in the hardwood floor.
We requested quotes from other companies to paint our home and Stroked of Genius Had the best pricing. We hired them again for a rental unit. Each job was completed professionally by an experienced, polite team that takes pride in their work, works diligently and leaves the site clean and replacing any fixtures that would be expected. I would not hesitate to recommend this company for any residential or commercial job.

My wife and I bought a townhouse here in Ottawa. It was beautiful but had a terrible colour scheme and paint job to go with it. I called a few painting contractors but most of them gave me the run around for when they would come and bid on the job. I called Daniel and he was happy to show up the next day to have a look and then give me a price soon after. His price was more than fair and his team did a flawless job in 3 days. I'm a brick and stone mason by trade so I can appreciate quality work by quality craftsmen. They were in and out everyday without a trace, other than a beautiful paint job that wasn't there when we left in the morning. I would recommend S.O.G in a heartbeat and would gladly be a reference.

The work was done in a timely manner and with a lot of attention to detail. I am very pleased with the result.

Strokes of Genius was recommended to us years ago as we were moving into a large home and needed multiple rooms and areas painted. We were so pleased with the quality of the work, and caliber of service that Dan and his team provided that we have invited them back yearly for additional work. Most recently, Strokes of Genius completed a nursery and child's bedroom with multiple colours of paint, tape-lines and the installation of chair rails.
Dan is personable, has excellent communication, and competitive prices and his workers are always polite, punctual and considerate in our home. Special thanks to the work Brad just completed in my son's room--we are so pleased!

We will continue to use Strokes of Genius and recommend them to friends and family. Thanks!

We used Daniel's painters for an entire house painting project when we moved into our last house. His painters were excellent, provided meticulous work and cleaned up at the end of every day. I called for several quotes and Stokes of Genius was by far the best deal. We just moved again and called Daniel for some touch up work around the house. He got us in for a quote right away (and over the holidays) and had painters lined up for the new year. His painter, Connor, went above and beyond for us. Highly recommend Daniel and Strokes of Genius... you won't be disappointed!!!

I had used SOG about 2 years ago to paint my living room and was pleased with the job... so I called them again to finish painting of other rooms in my house. My second experience has been extremely disappointing. The paint job was fine, however, the crew had left deep dents and scratches in my hardwood floor when moving my bed - obvious as it was in the direction to where they moved it. I sent an email to the owner, Daniel, (no reply); about 5 days later, I sent another email (no reply again). I left a phone message about 2 days later (no reply yet again!). Not even a courtesy response to acknowledge my messages, and all that after he insisted that I pay a progress payment pending completion of second job. Very POOR client service!!

I chose SOG 3 years ago to paint my condo and was very happy with the work and price. When I moved out I hired them again to paint it back to neutral. I couldn't have had a worse experience. First they put the paint date in the wrong calendar spot so it wasn't painted on time. I just had the place cleaned. I told them I expected it left as they found it. I came back to a disaster. Dust everywhere (floors and counters). None of the touch ups done. Paint in the sinks. The stove unplugged and white smeared over the oven door and areas on the walls missed. Needless to say after a lot of unneeded delays (I live 2min from the location) I was never allowed to inspect before the left which kept adding a day before I could see it with the owner of SOG, Daniel, and then when problems were found they would have to add another day or two to get someone back so it just dragged out the process needlessly. I had paid 30-40% down. I eventually got them to clean the place and get the work finished to my satisfaction a week later. I promptly paid the remainder and was told I would get an invoice. That never happened. I texted Daniel and he said he'd send it that night. A week went by and no invoice and he's not returning calls, text or email. I will be contacting the BBB. I'm so terribly disappointed by such un professional behaviour in a Riches to Rags story. How the mighty have fallen. Sad. Very sad. :(

We contracted Strokes of Genius to paint the interior main level of our home largely due to their excellent ratings and reviews on Homestars. Overall, we were very pleased with the quality of the work and attention to detail and repairing drywall nail pops and other imperfections. David, Rob and Kevin were also completely responsive to all our requests. The initial touch up was also completed as per scheduled and followup work for painting the exterior doors in early summer and touch up work was completed by Emma and Connor who were completely receptive to the identified tasks.
Overall Excellent customer service quality work; very responsive to all your requirements during the job.

I chose Strokes of Genius to paint most of the interior of my home largely due to their excellent ratings and reviews on Homestars. Overall, I was very pleased. David and his team paid a lot of attention to detail. They took extra care to scrape, sand and caulk windowsills and baseboards so they look better than they ever have. David also noticed a “soft” area of the plaster on the living room wall which he repaired. The bathroom was the last room worked on and it didn’t seem to have received the same level of care as the rest of the house, which was pointed out during the walk-through with Daniel and it got attended to the next day. All in all, a very positive experience. I’ve knocked the rating down a bit for two reasons. First is lack of communication. After signing the contract and prior to the start of the job, I had a few questions for Daniel – the first was to ask about expanding the scope of work to include the cabinetry in the bathroom. It took 3 weeks (and a follow up e-mail) to get a response. I also asked him twice to let me know when I needed to confirm my paint colour choices. I never did get a response to that, so I sent along my list of choices. It turned out there was some minor confusion because I thought I had to specify what white paint to use for the ceilings and trim. Daniel thought I included the white paint selection on my list for use in one specific room. It wasn’t a big deal, but a two-minute phone call to review the paint selections would have prevented the mix-up and avoided some extra time and work for the painters. During the walk-through with Daniel we identified a few things that needed to be fixed up. He made a list and took photos and said he’d send it on. When the painter came the next morning, he hadn’t received the information and didn’t know what he was there to do so it was up to me to go over it again. So all in all – not great in terms of communications. The second part of the service that I wouldn't rate highly was clean-up. It’s possible I had unrealistic expectations on that one – I had assumed that they’d do a quick pass with the vacuum and broom at the end of the job since there were lots of flakes, chips, dust and dirt throughout the house. I mentioned this to Daniel during the walk-through and in fairness he offered to have someone do a bit of vacuuming the next day, but since I was putting the furniture back in place that night I didn't want to wait and elected to do it myself. Despite these issues, I’m very happy with the final results and David and his painting team were friendly and professional.

We hired Strokes of Genius to paint our kitchen cabinets in April 2013. Daniel was very prompt in returning our call and he and David were on time for an appointment to go over the details of our job. They seemed personable and professional and we felt comfortable in hiring this company as it had great reviews on HomeStars. However, there were several delays in getting the job started due to David’s illness. We accepted this and finally the job was mostly complete a few months later (actually, much later than anticipated). We gave them the final cheque at this point with the understanding that they needed to do some touch-ups -- this was a big mistake! David finally returned after several calls to “touch up” but unfortunately two cabinet doors required sanding and respraying as the paint was chipping. The doors were returned in December 2014 (after several calls) and to our dismay, they had not been refinished. Although the quality of work was mainly excellent, we are most disappointed in the lack of follow-up by Daniel. Daniel never came to inspect the job (as stated in the contract) and the 3-year warranty is almost up. We have sent several emails and tried calling, to no avail. We have never had cause to write a negative review before but this experience has left a very bitter taste in our mouths. Sadly, we are unable to recommend Strokes of Genius because of a total lack of communication to arrange for final touch-ups or to explain what was going on. We look forward to finally hearing from Daniel.