- Approximate cost of services:
- $3,000.00
- Company Response
Dear Veronique, We are happy to hear that your experience dealing with our staff was pleasant; however we are surprised with the comment that the window we installed for you did not reduce the outside noise. This is the first time anyone has ever made this claim.
The window that we installed at your home had 6mm laminated glass by 3mm glass. This combination has been proven by the National Research Council of Canada to provide substantial STC (sound transmission class) ratings. We have installed this combination of glass for noise reduction in the past and have had great success. Please feel free to research the sound efficiency of a 6mm laminated glass by 3mm glass and you will see we clearly supplied you with one of the top choices for noise reduction in windows.
Trusting the above is helpful in outlining our position.
Sincerely,
CANA Windows and Doors